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| Companies that cannot adapt to the new demands placed on them in the information age are doomed to extinction. |
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| is a new way of doing things that initially does to meet the needs of existing customers |
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| produces an improved product customers are eager to buy, such as a faster car or a larger hard drive. |
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| a massive network that connects computers all over the world. |
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| Provides access to internet information through documents that use a special formatting language using HTML. Access is allowed by web browser |
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| Hypertext markup language, links users together |
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| hypertext transport protocol, used to request and display webpages |
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| Universal resource locator, uses domain names |
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| Domain name hosting (Web hosting) |
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| Service allows owner of domain name to have a simple website |
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| program that runs within an application |
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| www between its first few years of operation 1991-2003 |
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| buying and selling over the internet |
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| all internal and external business activities |
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| a new radical form of business enters the market and reshapes the way companies behave |
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| depth of details contained in a piece of information |
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| depth of details contained in a piece of information |
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| the number of people a firm can communicate with all over the world |
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ability of firm to tailor its products or services to the customer's specifications,
Ex: mm's with special colors and special messages |
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| company can tailor it's website to individual people based on profile information. Ex: Unique portal creation |
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| Netflix has as long tail of unpopular movies because it doesn't have to pay for shelf space of movies only rented occasionally |
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| infrastructure that bring buyers and sellers together can be agents, businesses, or software. |
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| intermediary is cut and business sells directly to customer online. opposite of reintermediation |
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| intermediaries that could not exist without ebusiness |
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| measuring ad effectiveness by observing ad feedback of visitors, time spent looking at ad, repeat visits, number of pages viewed. |
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| views the exact pattern of a consumers navigation through a site |
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the detailed plan how a company creates, delivers, and generates revenues
Ebusiness model: same as above but for internet |
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| 4 categories of Ebusiness models |
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Business to Business: Buying and selling to each other over the internet
Business to consumer: selling directly to consumers online
Consumer to Business: Consumer who sells to a business on internet. (Priceline) Consumers set prices and wait for a seller to supply item.
Consumer to consumer: buying and selling to each other on internet. (Auctions) |
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| software that finds pages based on keyword matching |
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| Internet Service Provider (ISP) |
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| system updates info at the rate it receives it |
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| Email, instant messaging, podcasting, videoconferencing, web conferencing (webinar), Content management systems for website |
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indexing content into categories ad subcategories of topics
information architecture: how all info in a given context should be organized, should not be confusing or site will fail |
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| encourages user participation contributing to the content |
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| allows third parties to create add on products t plug into or interoperate with the system |
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| written instructions of computer software |
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| buyers post feedback on sellers |
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| tools that support the work of teams by facilitating the sharing and flow of information |
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| collaborating and tapping into the core knowledge of all employees, partners, and customers. |
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| Knowledge management (KM) |
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| involves information assets for effective decision making |
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| knowledge management system (KMS) |
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| the know how of knowledge through out an organization |
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| explicit knowledge v Tacit knowledge |
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| anything that can be documented, archived, and codified. v The knowledge contained in peoples heads |
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| collective intelligence found in the wisdom of the crowd |
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| Asynchronous communications |
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| communication such as email in which the message and response do not occur at the same time. |
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| synchronous communication |
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| communications that occur at the same time such as messenger and chat |
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| Social networking analysis (SNA) |
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| maps which group contacts identifying who knows and works together |
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| expanding business through personal network |
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| using the collective power of a community to identify and classify content lowering the costs of content organization bc there is no complicated nomenclature to learn |
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| real simple syndication (RSS) |
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| web format used to publish updated works such as blogs in an updated format |
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| hawiian for quick. users can add, change, content |
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| describes how products in a network increase in value to users as the number of users increases, more users attract more contributors. |
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| application programming interface (API) |
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| set of routines and tools for building software applications with a mashup |
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| website that uses information from more than one source to create a completely new product or service |
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| web 3.0 that describes things in a way that computers can understand, describes relationships between things. |
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