Term
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Definition
| Includes the plans for how a firm will build, deploy, use, and share its data, processes, and MIS assets |
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Term
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Definition
| An exact copy of a system’s information |
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Term
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Definition
| The ability to get a system up and running in the event of a system crash or failure |
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Term
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Definition
| A detailed process for recovering information or an IT system in the event of a catastrophic disaster such as a fire or flood |
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Term
| Disaster recovery cost curve |
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Definition
the cost to the organization of the unavailability of information and technology and (2) the cost to the organization of
recovering from a disaster over time |
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Term
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Definition
A separate and fully equipped facility where the company can move
immediately after a disaster and resume business |
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Term
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Definition
A separate facility that does not have any computer equipment, but is a
place where employees can move after a disaster |
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Term
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Definition
A separate facility with computer equipment that requires
installation and configuration |
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Term
| Business continuity planning (BCP) - |
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Definition
| A plan for how an organization will recover and restore partially or completely interrupted critical function(s) within a predetermined time after a disaster or extended disruption |
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Term
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Definition
| Refers to the varying levels that define what a user can access, view, or perform when operating a system |
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Term
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Definition
| Unrestricted access to the entire system\ |
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Term
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Definition
| Time frames when the system is operational |
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Term
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Definition
Time frames when a system is not operating and cannot be
used |
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Term
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Definition
| System is continuously operational at all times |
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Term
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Definition
How quickly a system can transform to support environmental
changes |
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Term
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Definition
The ability of an application to operate on different devices or software
Platforms |
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Term
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Definition
Ensures a system is functioning correctly and providing
accurate information |
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Term
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Definition
How well a system can scale up, or adapt to the increased
demands of growth |
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Term
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Definition
| how quickly a system performs a process or transaction |
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Term
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Definition
| Determines future environmental infrastructure requirements to ensure high-quality system performance |
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Term
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Definition
| The degree to which a system is easy to learn and efficient and satisfying to use |
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Term
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Definition
Refers to the computer chip performance per dollar doubles every 18
months |
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Term
| Sustainable, or “green,” MIS |
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Definition
| Describes the production, management, use, and disposal of technology in a way that minimizes damage to the environment |
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Term
| Corporate social responsibility |
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Definition
| Companies’ acknowledged responsibility to society |
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Term
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Definition
| Refers to discarded, obsolete or broken electronic devices |
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Term
| Sustainable MIS disposal - |
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Definition
Refers to the safe disposal of MIS assets at the end of
their life cycle |
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Term
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Definition
A collection of computers, often geographically dispersed, that are
coordinated to solve a common problem |
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Term
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Definition
Refers to the use of resources and applications hosted remotely on
the Internet |
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Term
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Definition
| Creates multiple “virtual” machines on a single computing device |
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Term
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Definition
| A facility used to house management information systems and associated components, such as telecommunications and storage systems |
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Term
| Transactional information |
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Definition
| Encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational tasks |
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Term
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Definition
| Encompasses all organizational information, and its primary purpose is to support the performing of managerial analysis tasks |
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Term
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Definition
| Immediate, up-to date information |
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Term
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Definition
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Term
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Definition
| maintains information about various types of objects (inventory), events (transactions), people (employees), and places (warehouses) |
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Term
| • Database management systems (DBMS) |
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Definition
Allows
• users to create, read, update, and delete data in a relational database |
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Term
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Definition
| A person, place, thing, transaction, or event about which information is stored |
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Term
| Attribute (field, column) – |
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Definition
The data elements associated with an entity
• The columns in each table contain the attributes |
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Term
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Definition
| A collection of related data elements |
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Term
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Definition
| A field (or group of fields) that uniquely identifies a given entity in a table |
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Term
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Definition
| A primary key of one table that appears an attribute in another table and acts to provide a logical relationship among the two tables |
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Term
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Definition
| The smallest or basic unit of information |
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Term
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Definition
Logical data structures that detail the relationships among data
elements using graphics or pictures |
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Term
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Definition
| Provides details about data |
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Term
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Definition
Compiles all of the metadata about the data elements in the
data model |
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Term
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Definition
| An interactive website kept constantly updated and relevant to the needs of its customers using a database |
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Term
|
Definition
| A logical collection of information – gathered from many different operational databases – that supports business analysis activities and decision-making tasks |
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Term
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Definition
| A particular attribute of information |
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Term
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Definition
| Common term for the representation of multidimensional information |
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Term
| Information cleansing or scrubbing |
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Definition
| A process that weeds out and fixes or discards inconsistent, incorrect, or incomplete information |
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Term
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Definition
| The process of analyzing data to extract information not offered by the raw data alone |
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Term
|
Definition
| use a variety of techniques to find patterns and relationships in large volumes of information |
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Term
|
Definition
Deals with the physical storage of information on a storage device
• Have multiple logical views |
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Term
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Definition
| Focuses on how individual users logically access information to meet their own particular business needs |
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Term
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Definition
| Refers to how well a system can adapt to increased demands |
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Term
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Definition
Measures how quickly a system performs a certain process or
Transaction |
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Term
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Definition
| The duplication of data or storing the same information in multiple places |
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Term
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Definition
| measures the quality of information |
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Term
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Definition
| rules that help ensure the quality of information |
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Term
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Definition
| Provides authentication of the user |
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Term
|
Definition
| Determines who has access to the different types of information |
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Term
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Definition
| Determines types of user access, such as read-only access |
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Term
|
Definition
| An interactive website kept constantly updated and relevant to the needs of its customers using a database |
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Term
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Definition
| A logical collection of information – gathered from many different operational databases – that supports business analysis activities and decisionmaking tasks |
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Term
| Extraction, transformation, and loading ETL |
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Definition
| A process that extracts information from internal and external databases, transforms the information using a common set of enterprise definitions, and loads the information into a data warehouse |
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Term
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Definition
| Contains a subset of data warehouse information |
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Term
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Definition
| Data already in a database or a spreadsheet |
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Term
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Definition
| Data does not exist in a fixed location and can include text documents, PDFs, voice messages, emails |
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Term
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Definition
| Analyzes unstructured data to find trends and patterns in words and sentences |
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Term
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Definition
| Analyzes unstructured data associated with websites to identify consumer behavior and website navigation |
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Term
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Definition
Performs such functions as information correlations, distributions,
calculations, and variance analysis |
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Term
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Definition
| Predictions made on the basis of time-series information |
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Term
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Definition
imestamped information collected at a
particular frequency |
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Term
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Definition
| Physical devices associated with a computer system |
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Term
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Definition
| instructions the hardware executes to carryout specific tasks |
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Term
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Definition
| communications systems created by linking 2 or more devices and establishing a standardmethodology |
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Term
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Definition
| computer designed to request info from a server |
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Term
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Definition
| computer dedicated to providing information in response to requests |
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Term
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Definition
| person grounded in technology,fluent in business, bridge between MIS and business |
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Term
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Definition
| ability for a system to respond to unexpected failures or crashes |
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Term
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Definition
| when redundant storage server offers an exact replica of real time data |
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Term
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Definition
| primary machine recovers and resumes operations from secondary server |
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Term
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Definition
| hardware,software,tele,combined to meet org. goals. ^50% Infras must hold 50%^ |
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Term
|
Definition
| delivers electricity using two way digital technology |
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Term
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Definition
| delivers applications over the cloud pay per use revenue |
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Term
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Definition
| deployment of entire systems, pay per use revenue |
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Term
|
Definition
Allows separate
systems to communicate directly
with each other, eliminating the
need for manual entry into multiple
systems |
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Term
|
Definition
Provide
enterprisewide support and
data access for a firm’s
operations and business
processes |
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Term
Enterprise application
integration (EAI) – |
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Definition
Connects
the plans, methods, and tools
aimed at integrating separate
enterprise systems |
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Term
|
Definition
Several different types
of software that sit between and
provide connectivity for two or more
software applications |
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Term
Enterprise application integration
middleware – |
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Definition
Takes a new approach
to middleware by packaging commonly
used applications together, reducing
the time needed to integrate
applications from multiple vendors |
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Term
| Supply Chain Management (SCM) – |
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Definition
The
management of information flows between and
among activities in a supply chain to maximize
total supply chain effectiveness and profitability |
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Term
|
Definition
The ability to view all areas
up and down the supply chain in real time |
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Term
| Supply chain planning system |
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Definition
Uses advanced
mathematical algorithms to improve the flow and
efficiency of the supply chain while reducing inventory |
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Term
| Supply chain execution system |
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Definition
Automates the
different activities of the supply chain |
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Term
|
Definition
Occurs when distorted product
demand information ripples from one partner to the
next throughout the supply chain |
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Term
|
Definition
Generates demand forecasts using
statistical tools and forecasting
techniques, so companies can
respond faster and more effectively to
consumer demands through supply
chain enhancements |
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Term
|
Definition
An SCM system can cost millions of dollars
for the software and millions more for help
implementing the system |
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Term
|
Definition
The move towards globalization is
increasing complexity in the supply chain |
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Term
| Customer relationship management (CRM) – |
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Definition
Involves managing all aspects of a customer’s
relationship with an organization to increase customer loyalty and retention and an organization's profitability |
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Term
| CRM reporting technology – |
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Definition
Help organizations
identify their customers across other applications |
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Term
| CRM analysis technologies |
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Definition
Help organization
segment their customers into categories such as
best and worst customers |
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Term
| CRM predicting technologies |
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Definition
Help
organizations make predictions regarding
customer behavior such as which customers are
at risk of leaving |
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Term
|
Definition
Supports
traditional transactional processing for
day-to-day front-office operations or
systems that deal directly with the
customers |
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Term
|
Definition
Supports backoffice operations and strategic
analysis and includes all systems that
do not deal directly with the customers |
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Term
| Marketing and operational CRM technology |
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Definition
List generator, campaign management, cross-selling
and up-selling |
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Term
| Sales and operational CRM technology |
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Definition
Sales management, contact management,
opportunity management |
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Term
|
Definition
Occurs when a
website has stored enough data about a person’s
likes and dislikes to fashion offers more likely to
appeal to that person |
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Term
| Enterprise resource planning |
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Definition
– Integrates all
departments and functions throughout an
organization into a single IT system (or
integrated set of IT systems) so that employees
can make enterprisewide decisions by viewing
enterprisewide information on all business
operations |
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Term
|
Definition
Traditional
components included in most ERP systems and
they primarily focus on internal operations |
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Term
|
Definition
– Extra
components that meet the organizational needs
not covered by the core components and
primarily focus on external operations |
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Term
| Accounting and finance ERP component – |
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Definition
Manages accounting data and financial
processes within the enterprise with functions
such as general ledger, accounts payable,
accounts receivable, budgeting, and asset
management |
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Term
Production and
materials management ERP
component |
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Definition
Handles
the various aspects of
production planning and
execution such as
demand forecasting,
production scheduling,
job cost accounting,
and quality control |
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Term
| Human resource ERP component |
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Definition
Tracks
employee information including payroll, benefits,
compensation, performance assessment, and
assumes compliance with the legal
requirements of multiple jurisdictions and tax
authorities |
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Term
|
Definition
Enables organizations
to clarify their vision and strategy and translate
them into action |
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