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| intellectual activity that people perform upon data, info, knowledge, in order to discover business options |
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| organization who decided on one or more goals to pursue, work together to locate and organize resources, create processes to achieve the desired goals |
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| a collection of political, economic, social, and technological factors that organizational leaders must consider when making decisions |
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| modern businesses are using information technology to expand their market to customers around the globe |
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a large number of cooperating networks that use the same rules for sending messages |
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| internet software application that allows us to transfer texts images, audio, and video |
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| buying and selling of goods |
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| the use of info systems to create business value |
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| raw unorganized facts, numbers, pictures. |
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| data that has been organized and are useful to a person |
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| is created when a person combines experience and judgement |
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| knowledge that is readily codified, such as knowledge in the this textbook |
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| knowledge that you gain through experience, insight, and discovery |
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| the primary technology that has allowed for more productive use of audio devices, a name derived by mingling ipod and broadcasting |
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| an organized collection of people, information, business processes, and information technology, designed to transform inputs and outputs, in order to achieve a goal |
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| also known as information assurance, protects people, info, software, hardware, networks, and organizations from the harmful actions of others |
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| intems entered into a system in order to transform them into outputs. EX: enter customer names, addresses, and income levels into a marketing IS |
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| a series of one or more steps used by a business to transform inputs into outputs, EX:create |
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the end result of a process, info is the result of the transformation processing of data. from an organizational perspective, the output of a process is a product or a service. EX: an income-level-based customer mailing list |
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| a recognizable whole that consists of a collection of interrelated parts that interact with each other to transform inputs into outputs in order to achieve a goal |
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| the physical components, typically hardware, software, and connectivity, that make up an IS. |
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| TPS(transaction processing system) |
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| captures and processes transactions to make them available to the organization. |
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| MIS(management information systems) |
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| through processing and reporting features, a MIS provides timely information to decision makers |
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| DSS(decision support system) |
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| provides analytical and visualization tools to support and enhance decision making and planning |
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| ERP(enterprise resource planning) |
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| intergrates and standardizes processes, and centralizes and stanrdardizes the storage and management of data |
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| CRM(customer relationship management system) |
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| integrates data collection, transfomation, storage, and analysis of customer transaction data. |
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| IT(information technology) |
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| consists of three basic categories, hardware, software, and networks |
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| the electronic and mechanical components that you can see and touch, such as your computer monitor |
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| the set of instructions that direct the hardware |
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| increases the power of IT devices by allowing knowledge workers to share resources |
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| an electronic switch that can be either on(represeted by 1) or off (represented by 0) |
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| the core of all computing operations is a tiny chip made up of transistors |
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central processing unit(CPU) |
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| the brain of the computer which has 2 components ALU and CU |
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| contains instructions and data that only special devices can alter. long term memory of the computer |
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| Random Access Memory(RAM) |
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| stores data only until they are no longer needed, or until you shut down the computer. short term memory of the computer |
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| the science of designing a job or tool to fit the worker |
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network interface card(NIC) |
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| provides a physical connection between a computer and a local network |
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| allow you to connect to a remote network over a telecomutations line |
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a set of software instructions frequently built into the hardware |
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| operating system (OS) software |
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| coordinates and handles the details of working with the computer hardware |
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| provides additional tools that you can use to maintain and service your system |
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| application that helps guard your computer against unauthorized access when connected to a network |
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| a complete, self-contained program, or set of programs, for performing a specific job. |
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| software that is used by knowledge workers to work with data, info, and knowledge more effectively and efficiently. |
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| confined to a relatively small geographic area |
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| wide area networks(WAN's) |
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| connect computers that cover entire regions, countries, and even overseas |
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| a fast computer that requires a large amount of RAM and storage space |
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| a standard set of rules that allows the communication of data between nodes on a network |
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| Internet Service Provider(ISP) |
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| AOL, earthlink, NetZero, COmcast |
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| the popular name for the 802.11 standards for wireless network access |
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| a system that allows an easy way to publish information on a network |
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| software that can be used to view hypertext documents and browse other related documents with the help of hyperlinks |
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| uniform resource locator(URL) |
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| specifies a unique address for each page that indicates the location of a documet |
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| Hypertext Transfer Protocol(HTTP) |
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| provides the rules used by browsers and servers as they communicate requests for data and responses between each other |
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| Hypertext Markup Language(HTML) |
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| provides a language for encoding the info so a variety of IT devices can display it |
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| the finding of data, info, and knowledge relevant to a task, problem, issue, opportunity |
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| contains data about the company that only authorized employees can access |
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| a knowledge work activity that requires you to organize the results from discovery activities |
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| the knowledge work activity that will help you answer questions and gain understanding through a thoughtful investigation and examination of the available data, info, and knowledge |
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| allows you to discover trends or patterns that seem to explain the pat and the present |
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| any creation of the mind, including inventions, literary and artistic works, and symbols, names, images, and designs, used in commerce |
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| one that can be programmed; it is routine or repetitive |
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| additional uncertainty into your decision-making process |
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| complete, accurate, reliable, relevant, objective, timely, source |
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| the factors that you think are important and relevant to solving the problem |
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| indicates that a business operates by transforming inputs into outputs and by constantly interacting with its environment |
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| the separation between the system of interest and its environment |
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a series of steps that an organization needs to perform in order to transform inputs to their main outputs |
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| a special king of output created by a business process that is then returned to the system in order to control the system's future inputs, processes, and outputs |
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| a business organized according to functional areas instead of product lines |
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| decision-making authority is pushed down the organization structure and shared with many lower-level employees |
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| a form of business organizational structure that blends the functional and decentralized organizational structures |
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| supply chain management(SCM) |
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| a set of methods that a business employs to manage the materials, info, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer |
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| info systems that support and are used by the entire enterprise through the use of a centralized database and coordinated software modules |
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uses technology, instead of knowledge workers, to perform tedious or repetitive tasks |
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| recognizing that executing processes also creates new data and info |
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a computer program which can be installed on personal computers and is generally used to collect info about the users activities and then sending it out over the internet to the source of the spyware |
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small text files which are placed on users' hard drives by an e-commerce web site in order to store useful data between visits to the site |
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| using IT to help a business acquire or continue a competitive advantage over their competitors by adjusting how the company does business |
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| a view of business organization as a connected series of activites each of which adds value or supports the addition of value to the firm's goods or services |
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| a technique for viewing a business as an open system with a boundary, environment, inputs, outputs, processes, feedback, and decision makers |
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