Term
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Definition
- how an organization works
- ways of talking
- ways of doing
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Term
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Definition
- stems from cultivation
- shows how and why an organization takes shape
- what does the organization reflect
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Definition
- culture is something an organization should or ought to have
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Term
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Definition
- culture as something an organization is
- more interpretive
- how culture is developed and maintained
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Term
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Definition
- strong culture = success
- 4 components:
- clearly expressed values
- heroes
- rites and rituals
- cultural network
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Term
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Definition
- comes from studying organizations
- quick reactions
- productivity through people
- simple form, lean staff
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Term
| shortcomings of prescriptive views |
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Definition
- not just one formula for success
- objectifies culture
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Term
| 4 tenants of descriptive approach |
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Definition
- cultures are complicated
- cultures are emergent
- cultures are not unitary
- culture is often ambiguous
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Term
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Definition
- group phenomenon
- pattern of basic assumptions
- socialzing aspect is important
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Term
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Definition
- physical and social environment
- overt behavior
- easy to see and classify
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Term
| level two: espoused values |
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Definition
- preferences/views on how things should be done
- vary amongst members
- may or may not match artifacts
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Term
| level three: basic assumptions |
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Definition
- assumptions about the nature of:
- motivation
- relationships
- goals
- identity
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Term
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Definition
| process by which people join in or become integrated into organizations |
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Term
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Definition
- organization influences person
- rules and traditions
- typically a gradual process
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Term
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Definition
- person changes organization
- new rules or traditions
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Term
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Definition
- turning points associated with change in identification
- some increased identification (feeling of belonging)
- decreased identificaiton
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Term
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Definition
- interviewed new college grad students
- coded "turning points" that were associated with identification with University
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Term
| anticipatory socialization |
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Definition
- occurs prior to entering organization
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Term
| vocational anticipatory socialization |
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Definition
- learning about work in general
- learning about a particular occupation
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Term
| organizational anticipatory socialization |
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Definition
- learning about particular organization
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Term
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Definition
- perceptions matter
- not size of support network
- rather perception of size of support network
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Term
| overall goal of anticipatory socialization |
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Definition
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Term
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Definition
- point of introduction
- formal introduciton (orientation)
- informal introduciton (culture)
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Term
| interpretation of organization |
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Definition
- schema
- drawing on experience
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Term
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Definition
- formal pairing of new member with old member to ease transition
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Term
| Schrodt, Cawyer, & Sanders |
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Definition
- studied 214 academics, half with mentors half without
- having a member predicted satisfaction with all three socialization factors (ownership-loyalty, information, connectedness-relationships)
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Term
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Definition
- from outsider to insider
- but relationshpi between organization and individual can change
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Term
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Definition
- series of predetermined questions
- consistently applied across all applicants
- same rating scale used
- are superior
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Term
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Definition
- free flowing
- no predetermined questions
- not rating scales used
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Term
| superiority of structured interviews |
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Definition
- better predictors of job performance
- question quality
- reliability of ratings
- information seeking
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Term
| information from social media |
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Definition
- indirect transmission
- becoming more common
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Term
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Definition
- ease of availability
- check the veracity of resume content
- check inferences about personality
- see if they're a good or bad fit
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Term
| risks of social media: standardization |
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Definition
- not everyone uses social media
- privacy settings may vary
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Term
| risks: fundamental attribution error |
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Definition
- ignore situation or context
- attribute action to character
- American Disabilites Act--alcoholism is included as something that can't be discriminated against
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Term
| risk: little validity assessments |
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Definition
- similar to problems with unstructured interviews
- however, some evidence for personality assessment
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Term
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Definition
- can't discriminate based on various factors
- can't ask questions about social media in interviews
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Term
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Definition
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Term
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Definition
- changing the topic or joking
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Term
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Definition
- hit and run
- say something nasty and end encounter
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Term
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Definition
- cumulative annoyance
- pseudo conflict (believes conflict exists, but doesn't)
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Term
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Definition
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Term
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Definition
- pursuit of own goals
- no consideration of others
- motivated by negative thoughts
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Term
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Definition
- defensive communication
- escalation of problem
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Term
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Definition
- least helpful
- emotional explosion
- non-strategic
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Term
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Definition
- mutual problem solving
- often yields compromise
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Term
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Definition
- attack problem, not people
- focus on common interests and long-term goals
- generate multiple options
- critically evaluate fairness of solution
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Term
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Definition
- impacts conflict dynamic
- spark reactions
- trigger sequences
- influence power dynamics
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Term
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Definition
- can be formal or informal
- controls process
- controls content
- motivational control (induces parties to act)
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Term
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Definition
- mutually beneficial solution sought
- high concern for parties' aspiration
- intervener has high perception of common ground
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Term
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Definition
- reward or incentive
- high concern for parties, low perception of common ground
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Term
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Definition
- hand-off
- low concern for parties', high perception of common ground
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Term
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Definition
- low concern for parties' aspirations, low perception of common ground
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Term
| help avoid emotional contagion |
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Definition
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Term
| help identify emotional states |
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Definition
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Term
| look out for "emotional flooding" |
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Definition
- create mutual respect for feelings and emotions
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Term
| Identify "Serial arguments" |
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Definition
- make them apparent
- avoid reoccurrence
- avoid demand/withdraw pattern
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