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MGT367 Chapter 8
Professor Huy Le's Class
30
Management
Undergraduate 3
11/07/2011

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Term
Behavioral measures
Definition
Evaluation based on comparisons of trainee behaviors before and after training
Term
Computer-based training (CBT)
Definition
Use of computers to train employees.
Term
Evaluation (of training)
Definition
Process of determining results of training.
Term
Development
Definition
Learning opportunities designed to help employees grow. Broader than training (training is a special case of employee development). Focuses on the long term to help employees prepare for future work demands.
Term
Goal setting
Definition
Setting specific and challenging goals help improve performance n general and in training in particular.
Term
Independent Study
Definition
Requires a terainee to synthesize and remember the contents of written material, audio, or videotapes, or other sources of information.
Term
Instructional objectives
Definition
Describe the performance you want treainees to be able to exhibit before you consider them competent. They should contain observable actions, measurable criteria, and conditions of performance.
Term
Job analysis (training)
Definition
Determine what should be taught in training.
Term
Learning measures
Definition
Measures the degree to which trainees have mastered the concepts, knowledge, and skills of the training.
Term
Massed vs. spaced practice
Definition
Practicing new behaviors without breaks vs. taking rest periods in between.
Term
Multiple time series design
Definition
Evaluation measures taken several times before and after the training (there is a control group).
Term
Needs assessment
Definition
Systematic, objective determination of training needs. Including: organization analysis, job/task analysis, and person analysis.
Term
On the job training (OJT)
Definition
Training that takes place while actually doing the work of the job.
Term
One group pretest posttest design
Definition
Evaluation of training is based on measures taken before and after the training (no control group).
Term
One shot posttest only design
Definition
Evaluation takes place at conclusion of training.
Term
Organizational analysis (needs assessment)
Definition
Determines where training emphasis should be placed and what factors may affect training.
Term
Organizational results
Definition
Examines impact of training using outcome measures (e.g., sales, productivity, number of sexual harassment complaints.)
Term
Orientation programs
Definition
Familiarize employees with their supervisors and coworkers, company policies and procedures, requirements of their jobs, and the organization culture.
Term
Overlearning
Definition
Practicing beyond the point of first accurate recall.
Term
Person analysis (training)
Definition
Determines who needs training and what type of training is needed for those persons.
Term
Posttest only control group design
Definition
Evaluation of training is based on measures taken after the training; however, there is a control group.
Term
Pretest posttest control group design
Definition
Evaluation measures before and after the training (there is a control group).
Term
Reaction measures
Definition
Evaluation based on trainee opinions of training.
Term
ROI
Definition
Return of investment of a training program. A measure of financial outcome from a training program.
Term
Self directed learning (SDL)
Definition
Trainee takes responsibility for learning the necessary knowledge and skills at his or her own pace.
Term
Self directed Learning Readiness Scale (SDLRS)
Definition
Assessment tool used to measure an individuals SDL level.
Term
Systems Model of Training
Definition
Model elaborating stages of developing, implementing, and evaluating training programs; including 3 stages: need assessment, development, and evaluation.
Term
Transfer of learning
Definition
Extent to which learning from training translate to actual work performance.
Term
Utility (of training)
Definition
A monetary value that organizations can expect to gain from a training program. A measure of financial outcome from a training program.
Term
Whole vs. Part learning
Definition
Whole learning shows trainees the whole performance they are to learn; yet for effective results the whole of the learning is broken down into its parts.
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