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MGT 3680 Test 2
test 2
60
Management
Undergraduate 3
02/01/2012

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Cards

Term
Person-Organization Fit
Attraction-Selection-Attrition (ASA)
Definition
Organizations attract and select individuals with similar personalities & values and lose individuals with dissimilar personalities & values
Term
Personality
Definition
Sum total of ways in which an individual reacts to and interacts with others.
Term
Self Concept
Definition
persons self perception as a physical, social, spiritual, being
Term
Cognition's
Definition
a persons knowledge opinions or beliefs
Term
Self esteem
Definition
ones overall self evaluation
Term
Branden's 6 Pillars of Self Esteem
Definition
-Live consciously
-Be self-accepting
-take personal responsibility
-be self assertive
-live purposefully
-have personal integrity
Term
Self-efficacy
Definition
belief in one's ability to do a task
Term
Mechanisms of Self Efficacy
Definition
-Prior Expericence
-Behavior Models
-Persuasion from others
-Assessment of physical/emotional state
Term
self monitoring
Definition
observing one's own behavior and adapting it to the situation
Term
Organizational identification
Definition
organizational values or beliefs become part of ones identity
Term
Big 5 personality Dimensions (OCEAN)
Definition
-Openness to experience
-Conscientiousness
-Extraversion
-Agreeableness
-Neuroticism (Emotional Stability)
Term
Proactive personality
Definition
action-oriented person who shows initiative and perseveres to change things
Term
Internal locus of control
Definition
attributing outcomes to ones own actions
Pros – Greater positive work related outcomes
Cons – Danger of incorrectly attributes outcomes to self instead of actual causes
Term
external locus of control
Definition
attributing outcomes to circumstances beyond ones control
Pros – Less self-esteem hits from poor outcomes
Cons – Imposter syndrome
Term
Modern Day Threat to abilities, skills, and general competence
Definition
Sleep deprivation
Term
Skills
Definition
specific capacity to manipulate objects
Term
intelligence
Definition
capacity for constructive thinking reasoning and problem solving
Term
Two types of abilities
Definition
-General Ability for all tasks
-Ability for a unique task
Term
Seven Major Mental Abilities
Definition
-Verbal Comprehension
-Word fluency
-Numerical
-Spatial
-Memory
-Perceptual speed
-Inductive reasoning
Term
Emotions
Definition
complex human reactions to personal achievements and setbacks that may be felt and displayed
Term
emotional intelligence
Definition
ability to manage oneself and interact with others in mature and constructive ways
Term
Core Self-Evaluation
Definition
The degree to which an individual likes or dislikes himself or herself, whether the person sees himself or herself as capable and effective, and whether the person feels in control of his or her environment or powerless over the environment
Term
Machiavellian-ism
Definition
Propensity to act out of self-interest
Term
Emotional Labor
Definition
idea that employees display happiness for the customer
Term
Emotional Contagion
Definition
emotions are contagious to other people
Term
Psychological Capital
Definition
striving for success by developing ones self efficacy, optimism, hope, and resiliency
Term
deliberate practice
Definition
a demanding, repetitive, and assisted program to improve ones performance
Term
Not true about self monitor
Definition
for most jobs it is better to be a high self monitor
Term
Which of the Big 5 traits is best predictor of job performance
Definition
Conscientiousness
Term
Openness (example)
Definition
Good for training
Term
Extra-version (example)
Definition
Managers and sales people
Term
Kelley's Attribution Model
Definition
Consensus
Distinctiveness
Consistency
Term
Consensus (Kelly)
Definition
Comparing a person to his/her peers on the same task

High Consensus  situational attribution

Low Consensus  dispositional attribution
Term
Distinctiveness (Kelley)
Definition
Comparing a person to his/her performance on different tasks

High Distinctiveness  dispositional attribution

Low Distinctiveness  situational attribution
Term
Consistency (Kelley)
Definition
Comparing a person to his/her performance on the same task over time

High Consistency  dispositional attribution

Low Consistency  situational attribution
Term
Attending Information
Definition
Selective, but we are constantly unconsciously scanning
Term
Encoding Information
Definition
Putting information into cognitive “schemas”
Term
Storing Information
Definition
3 types of long-term memory
Term
Acting on Information
Definition
Retrieval and Response
Term
Halo
Definition
General impression influences specific ratings
Term
Leniency
Definition
Generally rate people positively
Term
Central Tendency
Definition
Avoidance of extreme ratings
Term
Recency (recent)
Definition
Reliance on recent information in making judgments
Term
Primacy (first)
Definition
Reliance on first impressions
Term
contrast (attributions)
Definition
evaluate others on how they compare to others they've recently evaluated
Term
Pygmalion Effect
Definition
high expectations for another person result in higher performance for that person
Term
Galatea Effect
Definition
individuals high expectations of themselves lead to high performance
Term
Golem Effect
Definition
Loss in performance due to low leader expectations
Term
Dispositional Behavior
Definition
The behavior was caused by something about the person
Term
Situational Behavior
Definition
The behavior was caused by something about the situation
Term
Cognitive Dissonance
Definition
Psychological discomfort experienced when attitudes and behavior are inconsistent
Term
Moderating Variables
Definition
Importance, accessibility, social pressure
Term
Organizational Citizenship Behavior (OCB's)
Definition
employee behaviors that are beyond the call of duty.
Term
Counterproductive work Behaviors (CWB's)
Definition
types of behavior that harm employees and the organization.
Term
Employee Engagement
Definition
individuals involvement satisfaction and enthusiasm for work
Term
Schwartz Value Theory
Definition
values are motivational in that they represent broad goals that apply across contexts and time
Term
3 types of Value Conflict
Definition
Interpersonal, intrapersonal, and individual-organization
Term
Affective Commitment
Definition
Emotional Commitment to organization
Term
Normative Commitment
Definition
Feeling that one OUGHT to stay
Term
Continuance commitment
Definition
Employee WANTS to stay
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