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| Designing “management systems” to ensure that human talent is used effectively and efficiently to accomplish organizational goals. |
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| The collective value of the capabilities, knowledge, skills, life experiences and motivation of an organizational workforce. |
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| The shared values and beliefs of an organization. |
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| The internal “climate” of the organization that employees, managers, customers and others experience. |
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| A measure of HR productivity computed by dividing the average cost of workers by their average levels of output. |
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| Changing workloads, combining jobs or reshaping jobs due to technological changes. |
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| The "Green Approach" to HR |
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Definition
| Striving to achieve sustainability in dealing with economic challenges. |
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| Contents of an Ethics Program |
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Definition
| A written code of ethics, employee training on ethical behaviors, advice to employees on ethical situations and confidential reporting. |
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| Factors causing companies to close facilities, outsource and decrease labor costs |
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Definition
Economic – weak product demand, loss of market share Structural– technological change, mergers and acquisitions |
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| Employees hired on a non-permanent basis (contract workers, consultants, seasonal employees, etc.). |
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| Factors HR Managers Should Consider with Globalization |
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Definition
| Global regulatory factors, offshore operations, and global staffing. |
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| HR's Role in Organizational Strategy |
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Definition
| Using employees to gain or keep a competitive advantage, resulting in greater organizational effectiveness. |
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| Strengths, Weaknesses, Opportunities and Threats. |
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| Intellectual capital, the commitment of employees, the innovation of employees and high-level performance. |
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| Lack of skilled employees, a lack of leadership pipeline and outdated talent management practices, |
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Definition
| Market position, unexplored markets, global expansion, and technology advances. |
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| Legal mandates/restrictions, competitor power, economic uncertainty and talent shortage. |
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Term
| The First Step in a Merger |
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Definition
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| Not replacing departing employees. |
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| The Positive Effects of Downsizing on an Organization |
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Definition
| Increased competitiveness and productivity. |
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| The Negative Effects of Downsizing on an Organization |
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Definition
| Cannibalization of HR resources, loss of skills and experience and a loss of growth and innovation skills. |
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Definition
| The act of providing services to displaced employees in order to give support and assistance such as career counseling, resume preparation, and retraining. |
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| An act that imposes a 60-day notice for layoffs or closing of a facility of 50 or more people that imposes fines for noncompliance. |
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| An act that prohibits age-based discrimination in early retirement or other benefit plans. |
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| An act that assists displaced workers in maintaining health benefits. |
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Definition
| Comparing outputs to input. |
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| The industry with the second highest job growth, second to IT. |
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