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| Overused expressions that when used by communicators can cause them to be perceived as unoriginal, unimaginative, lazy, and perhaps even disrespectful. |
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| The literal meaning of a word plus an extra message that reveals the speaker's or writer's qualitative judgment. |
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| Euphemisms that deliberately mislead, hide, or evade the truth. Also known as doubletalk. (doublespeak) |
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| A message in which the major idea precedes the details. |
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| The literal meaning of a word that most people assign to it. |
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| Euphemisms that deliberately mislead, hide, or evade the truth. Also known as doubletalk. (corporate speak) |
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| A harsh word or demeaning expression used instead of a neutral or polite term. |
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| A kind word substituted for one that may offend or suggest something unpleasant. |
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| Arises when a business is worth more than its tangible assets. |
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| A message in which the major idea follows the details. |
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| Specialized terminology that professionals in some fields use when communicating with colleagues in the same field. |
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| Written defamatory remarks. |
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| The process of identifying central ideas and details and arranging them in the right sequence; should be completed prior to writing. |
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| A phrase in which one word unnecessarily repeats an idea contained in an accompanying word (e.g., "exactly identical"). |
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| Spoken defamatory remarks. |
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| Sentences that speak of a wish, necessity, doubt, or conditions contrary to fact and employ such conditional expressions as I wish, as if, could, would, might, and wish. |
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| The way a statement sounds; it conveys the writer's or speaker's attitude toward the message and the receiver. |
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