Shared Flashcard Set

Details

MGT 3213 - Chapter 3
Planning Spoken and Written Messages
17
Communication
Undergraduate 3
10/04/2012

Additional Communication Flashcards

 


 

Cards

Term
clichés
Definition
Overused expressions that when used by communicators can cause them to be perceived as unoriginal, unimaginative, lazy, and perhaps even disrespectful.
Term
connotative meaning
Definition
The literal meaning of a word plus an extra message that reveals the speaker's or writer's qualitative judgment.
Term
corporate speak
Definition
Euphemisms that deliberately mislead, hide, or evade the truth. Also known as doubletalk. (doublespeak)
Term
deductive
Definition
A message in which the major idea precedes the details.
Term
denotative meaning
Definition
The literal meaning of a word that most people assign to it.
Term
doublespeak
Definition
Euphemisms that deliberately mislead, hide, or evade the truth. Also known as doubletalk. (corporate speak)
Term
dysphemism
Definition
A harsh word or demeaning expression used instead of a neutral or polite term.
Term
euphemism
Definition
A kind word substituted for one that may offend or suggest something unpleasant.
Term
goodwill
Definition
Arises when a business is worth more than its tangible assets.
Term
inductive
Definition
A message in which the major idea follows the details.
Term
jargon
Definition
Specialized terminology that professionals in some fields use when communicating with colleagues in the same field.
Term
libel
Definition
Written defamatory remarks.
Term
outlining
Definition
The process of identifying central ideas and details and arranging them in the right sequence; should be completed prior to writing.
Term
redundancy
Definition
A phrase in which one word unnecessarily repeats an idea contained in an accompanying word (e.g., "exactly identical").
Term
slander
Definition
Spoken defamatory remarks.
Term
subjunctive sentences
Definition
Sentences that speak of a wish, necessity, doubt, or conditions contrary to fact and employ such conditional expressions as I wish, as if, could, would, might, and wish.
Term
tone
Definition
The way a statement sounds; it conveys the writer's or speaker's attitude toward the message and the receiver.
Supporting users have an ad free experience!