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Definition
| The study of how a culture perceives time and its use. |
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Definition
| A written document which summarizes a company's or profession's standards of ethical conduct. |
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Definition
| The product of a people's living experiences within their own society; "the way of life" of a people that includes a vast array of behaviors and beliefs. |
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Definition
| The assurance that data will be accurate and complete. |
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Term
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Definition
| The ability to organize large amounts of data. |
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Definition
| The assurance that data are secure because access to a database is controlled through several built–in data security features. |
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Definition
| The process of interpreting a message. |
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Definition
| Diversity training seminars provided by companies to help avoid miscommunication related to a diverse workforce. |
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Term
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Definition
| The ability to communicate effectively with both men and women of all ages and with people of other cultures or minority groups. |
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Definition
| A type of communication that flows from supervisor to employee, from policy makers to operating personnel, or from top to bottom on the organization chart. |
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Term
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Definition
| The process of selecting and organizing a message. |
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Term
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Definition
| The principles of right and wrong that guide one in making decisions that consider the impact of one's actions on others as well as on the decision maker. |
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Term
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Definition
| The assumption that one's own cultural norms are the right way to do things. |
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Term
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Definition
| Messages directed to recipients outside the organization. |
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Term
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Definition
| A receiver's response to a sender's message. |
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Term
| formal communication channel |
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Definition
| A channel of communication typified by the formal organization chart; dictated by the technical, political, and economic environment of the organization. |
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Term
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Definition
| The best–known informal communication system. |
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Term
| horizontal (or lateral) communication |
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Definition
| Describes interactions between organizational units on the same hierarchical level; is the primary means of achieving coordination in a functional organizational structure. |
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Term
| informal communication channel |
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Definition
| A channel of communication that continuously develops as people interact within the formal system to accommodate their social and psychological needs. |
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Term
| interferences (or barriers) |
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Definition
| Numerous factors that hinder the communication process. |
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Term
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Definition
| Messages intended for recipients within the organization. |
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Term
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Definition
| The study of body language, which is not universal, but instead is learned from one's culture. |
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Term
| organizational communication |
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Definition
| The movement of information within the company structure. |
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Term
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Definition
| The study of cultural space requirements. |
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Term
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Definition
| People inside and outside the organization that are affected by decisions. |
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Term
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Definition
| Mental pictures that one group forms of the main characteristics of another group, creating preformed ideas of what people in this group are like. |
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Term
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Definition
| A situation in which the whole is greater than the sum of the parts. |
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Term
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Definition
| A small number of people with complementary skills who work together for a common purpose. |
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Term
| telecommuting (or teleworking) |
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Definition
| Working at home or other remote locations and sending and receiving work from the company office electronically. |
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Term
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Definition
| A type of communication that is generally a response to requests from supervisors. |
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