How To Deal With a Toxic Boss (7)

1. Ask hard questions before getting hired

2. Observe others’ responses

3. Be specific

4. Don’t talk to peers about boss

5. remember human resourse department has no control over managers

6. keep a log or journal of problems as they happen (not electronic)

7. always be networking

- brief (less than 30 min) -frequent

-not designed to ask for a job

- ask about career path

- ask about skills required, activities, lessons learned

-DO NOT BRING RESUME

 1. To avoid harming other parties

 2. In order to maintain and enhance our reputation

 3. Because it is right

 1. Does this decision fall within the usual and accepted standards of my profession? (not firm – may be corrupt)

 2. Am I willing to personally and openly communicate this decision to all affected parties?

 3. Will more than one party benefit?

 1. Does this decision fall within the usual and accepted standards of my profession? (not firm – may be corrupt)

 2. Am I willing to personally and openly communicate this decision to all affected parties?

 3. Will more than one party benefit?

1. Avoid costly lawsuits

2. More points of view

3. More creativity and innovation

4. Retain best employees

5. Customers are diverse – helps to be better tuned in to their needs

 1. Begin by evaluating the extent to which your employees are being treated fairly today

 2. Inform all employees about diversity policies

 3. Convey to managers that diversity is a valuable goal

 4. Allow diverse employees to coordinate efforts, interest groups, etc.

 5. Commit resources (money, people, time)

 6. Support diversity efforts in the wider community

 7. Be a role model

Supervisors

People who manage non-managers

-short term tasks of particular department or function

-job is to focus on long term strategies of whole organization

1. Decision Maker

2. Information Processing

3. Interpersonal

a. entrepreneur

b. disturbance handler

c. resource allocator

d. negotiator

a. monitor

b. disseminator (spread info)

c. spokesperson

a. figure head

b. leader

c. liaison

1. Increasing Efficiency

2. Increase Quality

3. Becoming more flexible & innovative in serving customers

4. Properly using technology

5. Maintaining Ethical Standards

6. Managing a Diverse Workforce

1. Division of Labor

2. Specialization

3. Expertise

4. Efficiency

1. Managers authory comes from their position/title

2. Positions come from expertise

3. Written job descriptions for everyone

4. Create formal job heirarchy

5. Must be rules & everyone must know them

1. Workers know most about their job/task

2. Managers are to be coaches & facilitators

3. Teamwork, collaboration

4. Knowledge & expertise give authority

-the belief or assumption that workers are lazy, will do as little as possible, would rather not be here, and are self-interested

-therefore they need strict rules and procedures

-the belife that people like to work, want to be here, want to sacrifice self to help the group

-therefore they need a more open work culture

-the idea that things happen as a result of the individual

-all success people have this one

-the idea that things happen based on causes outside of the individual's control

-seen as a victim of events

-identifies opportunities and mobilizes resources to produce new and improved goods and services

-also assume considerable risk

-ability to enderstand your own and other people's moods and emotions; ablity to manage your own emotions

A => E + F

Actions => Emotions + Feelings

-your actions influence your emotions

-leaders we can trust and rely on

-Utilities Amp Up, Push to Slash Energy Use

-paradoxical

-pushing customers to use less of their products

WSJ 1/15

John Paulson

-small manager making most money during crisis

-defying the conventional wisdom

-Vytorin

-first article suggests that drug doesn't work any better than OTC drugs

-other article talks about patients asking doctors if they should stop taking it

-doctors say "dont panic"

-world is full of uncertainty

-More students head overseas in Freshman year

-more globally focused on education

-need for globalization

-abroad studies benefits resume

-Los Angelos Times can't keep editor

-editor fired because different opinions on budget cuts than the publisher

-Credit Scare Spends in US, Abroad Fears of Recession

-globalization

-very connected

-unrelenting force

-new flourescent lightbulb is good, but has mercury so its bad too

-paradox

Global Market Woes are More Personality Than Nationality

-hard for American’s to get used how other cultures focus more on relationships before business

WSJ 1/29 A16

Capital Gain – profit you make on real estate

-tax rates vs. tax revenues- paradox

-great to know your numbers

-Young attorney’s casual dress stirs up trouble

-appearance matters- people are human - people judge/evaluate us

-people often choose professionalism over intellect

Federal Reserve Bank lowering interest rates dramatically

"A leader with great passion and a few skills...

"If you know you have talent, and you've seen a lot of motion - ...

... what kind of circumstances they face, or how difficult they expect the game to be."

(responsible people)

... Or have you retreated so far into your comfort zone that you don't ever even feel fear?"

"Do you continually look for ways...

-attaining appropriate goals

-max output and min input