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| Specification of the jobs to be done within an organization and the ways in which they relate to one another. |
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| Diagram depicting a company's structure and showing employees where they fit into its operations. |
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| Reporting relationships within a company. |
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| The process of identifying the specific jobs that need to be done and designating the people who will perform them. |
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| Process of grouping jobs into logical units. |
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| Separate company unit responsible for its own costs and profits. |
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| Dividing an organization according to specific products or services being created. |
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| Product Departmentalization |
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| Dividing an organization according to production processes used to create a good or service. |
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| Process Departmentalization |
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| Dividing an organization according to groups' functions or activities. |
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| Functional Departmentalization |
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| Dividing an organization to offer products and meet needs for identifiable customer groups. |
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| Customer Departmentalization |
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| Dividing an organization according to the areas of the country or the world served by a business. |
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| Geographic Departmentalization |
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Term
| Organization in which most decision-making authority is help by upper-level management. |
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| Organization in which a great deal of decision-making authority is delegated to levels of management at points below the top. |
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| Decentralized Organization |
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| Characteristic of decentralized companies with relatively few layers of management. |
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| Flat Organizational Structure |
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| Characteristic of centralized companies with multiple layers of management. |
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| Tall Organizational Structure |
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| Number of people supervised by one manager. |
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| Process through which a manager allocates work to subordinates. |
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| Duty to perform an assigned task. |
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| Power to make the decisions necessary to complete a task. |
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| Obligation employees have to their manager for the successful completion of an assigned task. |
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| Organization structure in which authority flows in a direct chain of command from the top of the company to the bottom. |
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| Department directly linked to the production and sales of a specific product. |
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| Authority based on expertise that usually involves counseling and advising line managers. |
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| Advisers and counselors who help line departments in making decisions but who do not have the authority to make final decisions. |
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Term
| Authority granted to committees or teams involved in a firm's daily operations. |
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Definition
| Committee and Team Authority |
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Term
| Groups of operating employees who are empowered to plan and organize their own work and to perform that work with a minimum of supervision. |
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| Organization structure in which authority is determined by the relationships between group functions and activities. |
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| Organizational structure in which corporate divisions operate as autonomous businesses under the larger corporate umbrella. |
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| Department that resembles a separate business in that it produces and markets its own products. |
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| Organizational structure created by superimposing one form of structure onto another. |
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| Approaches to organizational structure developed in response to the need to manufacture, purchase, and sell in global markets. |
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| International Organization Structures |
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Term
| Network, unrelated to the firm's formal authority structure, of everyday social interactions among company employees. |
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Term
| ____ groups are simply groups of people who decide to interact among themselves. |
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| Informal communication network that runs through an organization. |
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| Process of creating and maintaining the innovation and flexibility of a small-business environment within the confines of a large organization. |
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