Shared Flashcard Set

Details

mgmt
poop
27
Business
Undergraduate 1
03/05/2008

Additional Business Flashcards

 


 

Cards

Term
grievance
Definition
alleged violation of contract
Term
arbitration
Definition
binding decision by neutral 3rd party
Term
lock out
Definition
manager literally locks employess out
Term
steward
Definition
an employee elected by union members to serve as their representative
Term
legal boycott
Definition
informing public not to do business
Term
illegal boycott
Definition
interfering with business. for example blocking delivery trucks.
Term
mandatory bargaining issues
Definition

wages

hours

conditions of employment

Term
permissive/nonmandatory
Definition

does not require either party to bargain

eg. uniform colour 

Term
3 union certifcation methods
Definition

1. employer voluntary recognition

2. ordered by NLRB

3. secret ballot by employees 

Term
organization/declarification process
Definition

30% to start

majority (51%) to win

1 year to reapply if failed 

Term

collective bargaining

 

Definition
negotiating contract with mgmt
Term
ratification    
Definition
union approves the negotiated labor agreement
Term

sex harrass: condition of employment

 

Definition
"if you bang me, i'll hire you"
Term
sex harass: employment decisions
Definition
"if you don't bang me, i'll fire you"
Term
sex harass: hostile workplace  
Definition
dirty jokes, pickup lines, etc etc
Term
F.M.L.A.
Definition

family medical leave act of 1993

12 weeks of vaca time 

 

Term
E.E.O.C
Definition

equal employment opportunies commission

fights discrimination 

Term
O.F.C.C.P
Definition

Office of Federal Contract Compliance

affirmitive action

audits 

Term
Age Discrimination Act
Definition
can't discriminate anyone 40 or older
Term
Affirmitive Action
Definition

encourage employment of minorities

US Census/SMSA 

Term
Job Enrichment
Definition
variety/responsibility
Term
job enlargemnt
Definition
additional but similar tasks
Term
job redesign
Definition
restructure work to fit job match
Term
performance formula
Definition
performance = (motivation x resources x ability)
Term
Maslows Hierarchy of Needs
Definition

1. Physical

2. Safety

3. Social

4. Self-esteem

5. Self-actualization 

Term

Hygiene Factors

 

Definition

supervision

working conditions

interpersonal relationships

pay

job security

company policies/procedures 

Term
motivation factors
Definition

achievemnt

recognition

advancement

responsibility

personal growth

work itself 

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