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| leaders have 5 important sources of power |
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| legtimate, reward, coercive, referant, expert |
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| influence folloers exception of their work goals and path to attain it |
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| energize and direct , sustain |
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| perceived theory likelhood that effort will lead to a successful performance |
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| perecieved likelhood that a perforance will lead to an outcome |
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| percieved value of the outcome |
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| compeltion of whole identifiable piece of work |
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| belief what you are doing is important |
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| equity theory of motivation |
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| money they pay me is not good enough, amount of work is not good enough. |
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| workers are trained to do all or most of the jobs in a unit, have no suprvisor , make decisions that are made by a 1st line supervisor. |
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| personality characteristic |
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| cross training is a norm true or false |
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| the more you say less of it will be rewarded |
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| grapevine, does it count? |
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Managers are discovering that control systems based solely on bureaucratic and market mechanisms are insufficient for directing today’s workforce because |
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Definition
Employee’s jobs have changed
The nature of management has changed
The employment relationship has changed
*empowerment is necesscary !!!! |
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states that control is enhanced by concentrating on the exceptions, or significant deviations, from the standard
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The principle of exception
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| cash flow- money that you have right now |
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| profit and loss statement |
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t is an itemized financial statement of the income and expenses of a company’s operations- |
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shows the financial picture of a company at a given time- every 6 months . overall pic of what company owes and owns
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| checking overall performance of the company |
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control *is the use of rules, regulations, and formal authority to guide performance- follow the rules (mechanistic)
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*is based on the idea that employees may share the values, expectations, and goals of the organization and act in accordance with them (part of culture)- group controls itself. (organic)
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| case study- review of overall progres. whether the company is meeting said goals |
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| asset- liablities. how the company is actually doing. |
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| what is the diff. between a balance sheet and a profit and loss stae |
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| a balance sheet reflects what you owe & own at a particular time |
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economy destroys
inefficiency and redirects resources
towards improved products and
services. |
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is the process of comparing the organization’s practices and technologies with those of other companies* |
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| what is done and what can be developed |
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