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MGMT Part 1
Beg
46
Management
Undergraduate 3
04/27/2010

Additional Management Flashcards

 


 

Cards

Term
Systems Theory
Definition

- all living organisms (systems) interact with, and are affected by, other forces in their host environments

- key to survival is the ability to adapt

Term
Tod's hierarchy of the 'bad' things that business/people do
Definition

- Violate laws

- Expose the business to lawsuits, which the business loses

- expose the business to costly litigation, - which the business wins

- violation of industry ethics norms/stds

- all of the above lead to bad PR

Term
Role of the government
Definition

- establish justice

- ensure domestic tranquility

- provide for the common defense

- promote the general welfare

 

Term
Anti-regulation
Definition

- lower profits for owners

- higher costs for consumers

- less competitive

Term
Pro-Regulation
Definition

- what is good for business is not always best for society/government, especially with externalities

- businesses, in quest for max profits, may not adequately address issues of public safety

- regs imposed for unethical conduct to serve as example and deter others from engaging in the same improper conduct

Term
externalities
Definition

- an expense, or cost, incured in production, distribution or use of a product or service, which is not born by the business or consumer, but by the general public

-In a competitive market, the existence of externalities would cause either too much or too little of the good to be produced or consumed in terms of overall costs and benefits to society

Term
Socialism
Definition

- individuals have exclusive rights to personal property they purchase

-limited rights to own companies and 'public resources'

- rights to income-producing resources are typically assigned by the government, or owned by the government

- income inequality is thereby far less than US

Term
Communism
Definition

- individuals voluntarily chose to be subservient to the collective society

- motivated by desire to contribute to the public interest

- centrally planned economies

- no market drive

Term
Capitalism
Definition

- Adam Smith

- competition rewards the efficient producer

-results in delivery to consumer with the most efficient price

- profit is the incentive

Term
Eminent Domain
Definition
- government can take property as long as they give you equal compensation
Term
BGS Relationship Theory
Definition

- there should be limited government regulations

- corporations are in business only to make profits

- managers' duty is only to make profits

Term
Dominance Model of BGS
Definition

- a small elite within business and government dominate society

- perpetuate wealth for the few

- undemocratic

- leads to the theory of:

  • a business can keep prices high, if it can keep competitors out
  • can influence the law through lobbying and contributions
  • a business may influence how its employees behave, even off the job
  • businesses may affect the environment
Term

Stakeholder Model

Definition

 

- any entity that is benefitted or burdened by the actions of a business or corporation

- primary and secondary

 

Term
Modern view of BGS
Definition

- companies only exist because the society and government have given them the right to exist, by creating rules

- as companies have gained more power, society expects more out of them

Term
Primary stakeholders
Definition

- those who are critical to the company's survival and success

- investors, creditors, employees, suppliers, wholesale distributors, retailers, customers

Term
Secondary Stakeholders
Definition

- other groups that have an interest in the corporation

- local communities, governments, public, social activist groups

Term
Industrial Revolution
Definition

- invention of new mfg techniques

- break up of small farms, in favor of urban cities w/ ready labor forces

- combination of capital and labor

- creation of new consumer markets

Term
Constitutional Democracy
Definition
- to make a big change, pass laws only if constitutional
Term
Herbert Spencer
Definition

- Social Darwinism

- the most resourceful people will survive

-charity sucks

Term
Forces of change in the business environment
Definition
  1. Industrial Revolution
  2. Dominant Ideologies
  3. Inequality in the distribution of wealth
  4. Science and Technology
  5. Natural Resources/Populations
  6. Chance
  7. Commerce & Communications
  8. Evolving Goals of business
Term
Vertical Monopoly
Definition

- production, servicing

- no 3rd party help, you do everything

-force the consumer to go to you only

Term
Commerce Trends
Definition

Commerce 1.0 - Nation state engaged in trade

Commerce 2.0 - the rise of the corporation

Commerce 3.0 - communications empowers individuals

Term
Government exerts power over businesses
Definition
  1. The economic environment
  2. government set rules regarding employment
  3. politics of regulation
  4. environmental considerations
  5. government reulates how businesses relate to and interact with other businesses
Term
3 ways stakeholders influence a corporation
Definition
  1. formal - government regulations, stockholder voting
  2. economic - boycotts, protests
  3. political - views on laws
Term
What is a corporation?
Definition
  1. an artificial person
  2. it is owned by its stockholders
  3. it has rights and responsibilities
  4. it substitutes itself for its shareholders when 'doing business'
  5. It is liable for its actions, but shareholders are not personally liable, except insofar as the value of their equity
  6. board of directors elected by shareholders, responsible for corporate policy
  7. board of directors hires officers, who run day-to-day operations
  8. fundamental duty is to make money for stockholders/owners
Term
Types of Stakeholders
Definition
  • owner stakeholders
  • employee stakeholders
  • consumer stakeholders
  • government as stakeholder
  • environment as stakeholder
  • community as stakeholder
Term
Business ethics
Definition
- focus on what constitutes right and wrong behavior in the business world and how moral principles are paplied by business persons to situations that arise in their daily work
Term
Fraud
Definition

- materical fact incorrectly stated

- induces other person to do something, relying on the false statement

- lie, material, rely, hurt

Term

Why do ethical problems happen in business?

(4)

Definition
  1. People act for personal gain
  2. Competitive pressure
  3. Business goals versus personal values
  4. Cross cultural contradictions
Term
Lawrence Kohlberg's 6 stages of moral development
Definition
  1. To avoid punishment
  2. To satisfy self-centered needs and elicit a positive external response
  3. To conform to the group interest to please others in the group
  4. To accept legal restrictions as being in the best interest of society
  5. To accept legal restrictions balanced with individual rights as being in the best interests of society and the individual
  6. To find satisfaction in being ethical and moral for personal reasons
Term
Resolving Ethical Problems
Definition

Think of the steps in terms of a 'legal test'

  1. Idenfifying the important facts and ethical issues
  2. Who are the stakeholders that will be affected
  3. Applying a utilitarian trade-off model
  4. Articulate how different moral principles apply
  5. Recognize and articulates personal biases
Term
Immanuel Kant
Definition

Categorical Imperative

- 'a person should not act unless he or she is willing to have the rule or conduct on which one acts become universal law.  The rational person would consider the consequences of this, and then act accordingly, based on how society (not just the individual) would be affected'

Term
Distributive justice
Definition

Focus on end result

 

Term
Procedural justice
Definition
- focuses on whether the system treats people fairly, regardless of end result
Term
Compensatory justice
Definition
- refers to decisions to compensate those who have been wronged
Term
Ethical relativism
Definition

- no universal ethical standards on which people around the world could agree

- ethics result of history and culture

Term
Utilitarianism
Definition

'People should act so as to generate the greatest good to the greatest number'

-outcomes matter

-actual consequences hard to determine

- cost/benefit analysis

Term
Rights perspective on ethics
Definition

- every human has a right to life, freedom, and the pursuit of happiness

- anything that interferes with these rigths is immoral

 

Term
Golden Rule
Definition

- treat others the way you would want to be treated

 

Term
Extraordinary rendition
Definition
-kidnap others from another country because they were a threat
Term

Accounting ethics

(3)

Definition
  1. The options fight
  2. The battle over tort reform
  3. The war over consulting
Term
Accounting - Options fight
Definition

- proposed closing an accounting loophole that allowed companies to avoid recording stock options in b/s

- accountants caved to their clients' wishes, and lobbied against change

Term
Accounting - Tort Reform
Definition
accountants not liabile for corporations
Term
auditor-independent rule
Definition
- can't audit someone you advise
Term
Churning of account
Definition
- excessive trading of an investor's account in order to generate broker commissions
Term
Suitability violations
Definition
- these claims arise from recommendations by a stockbroker or 'financial advisor' those results in losses in your account from investments that were not appropriate for your risk tolerance, overall financial situation, or investment objectives. 
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