Term
| organizational environment |
|
Definition
| all elements outside the organization's boundaries that have the potential to affect the organization |
|
|
Term
|
Definition
| the layer of the external environment that affects the organization indirectly |
|
|
Term
|
Definition
| the layer of the external environment that directly influences the organization's operations and performance |
|
|
Term
|
Definition
| the environment that includes the elements within the organization's boundaries |
|
|
Term
| general environment includes these 6 dimensions |
|
Definition
1. international
2. technological
3. sociocultural
4. economic
5. legal-political
6. natural |
|
|
Term
|
Definition
| portion of the external environment that represents events origination in foreign countries as well as opportunities for US companies in other countries |
|
|
Term
|
Definition
| the dimension of the general environment that includes scientific and technological advancements in the industry and society at large |
|
|
Term
|
Definition
| the dimension of the general environment representing the demographic characteristics, norms, customs, and values of the population within which the organization operates |
|
|
Term
|
Definition
| the dimension of the general environment representing the overall economic health of the country or region in which the organization operates |
|
|
Term
| legal-political dimension |
|
Definition
| the dimension of the general environment that includes federal, state, and local government regulations and political activities designed to influence company behavior |
|
|
Term
|
Definition
| an interest group that works within the legal-political framework to influence companies to behave in socially responsible ways |
|
|
Term
|
Definition
the dimension of the general environment that includes all elements that occur naturally on earth: plants, animals, rocks, and natural resources such as air, water, and climate
**this dimension has no voice and must rely on other sectors too see it's acknowledgment |
|
|
Term
| Concern about the environment has prompted companies to take 3 important actions: |
|
Definition
1. eliminating nonbiodegradable plastic bags from the environment
2. improving efficiency of plants and factories
3. investing in cleaner technologies |
|
|
Term
| task environment includes those sectors that have a... |
|
Definition
| direct working relationship with the organization, ie customers, competitors, suppliers, and the labor mkt |
|
|
Term
|
Definition
people and organizations in the environment that acquire goods or services from the organization
*determine the organization's success |
|
|
Term
|
Definition
| other organizations in the same industry that provide goods and services to the same set of customers |
|
|
Term
|
Definition
| people and organizations that provide the raw materials the organization uses to produce its outputs |
|
|
Term
|
Definition
| the people available for hire by the organization |
|
|
Term
|
Definition
| managers do not have sufficient information about environmental factors to understand and predict environmental needs and changes |
|
|
Term
|
Definition
link and coordinate the organization with key elements in the external environment
*detect changes and represent company interest |
|
|
Term
|
Definition
| sophisticated software used to spot trends, patterns, and relationships |
|
|
Term
|
Definition
| used to get as much information as possible on one's rivals |
|
|
Term
|
Definition
| the combining of two or more organizations into one |
|
|
Term
|
Definition
| a strategic alliance or program by two or more organizations |
|
|
Term
| corporate culture surfaces as extremely important to... |
|
Definition
| competitive advantage in the internal environment |
|
|
Term
|
Definition
| the set of key values, beliefs, understandings, and norms that members of an organization share |
|
|
Term
| culture exhibited through (3) |
|
Definition
1. visible artifacts
2. invisible expressed values
3. invisible deep beliefs |
|
|
Term
|
Definition
| an object, act, or event that conveys meaning to others |
|
|
Term
|
Definition
| a narrative based on true events and repeated frequently and shared among organizational employees |
|
|
Term
|
Definition
| a figure who exemplifies the deeds, character, and attributes of a strong corporate culture |
|
|
Term
|
Definition
| a phrase or sentence that succinctly expresses a key corporate value |
|
|
Term
|
Definition
| a planned activity at a special event that is conducted for the benefit of an audience |
|
|
Term
|
Definition
1. adaptability
2. achievement
3. involvement
4. consistency |
|
|
Term
|
Definition
emerges in an environment that requires fast response and high-risk decision making
a culture characterized by values that support the company's ability to interpret and translate signals from the environment into new behavior responses |
|
|
Term
|
Definition
| a results oriented culture that values competitiveness, personal initiative, and achievement |
|
|
Term
|
Definition
| a culture that places high value on meeting the needs of employees and values cooperation and equality |
|
|
Term
|
Definition
| a culture that values and rewards a methodical, rational, orderly way of doing things |
|
|
Term
| one factor that increases company value the most is... |
|
Definition
| the people and how they are treated |
|
|
Term
| high performance culture is a culture that... (3) |
|
Definition
1. is based on a solid organizational mission or purpose
2. embodies shared adaptive values that guide decisions and business practices
3. encourages individual employee ownership of bottom line results and the organization's cultural backbone |
|
|
Term
|
Definition
| a manager who uses signals and symbols to influence corporate culture |
|
|
Term
| cultural leaders influence culture in two key areas |
|
Definition
1. the cultural leader articulates a vision for the organizational culture that the employees can believe in
2. the cultural leader heed the day-to-day activities that reinforce the cultural vision |
|
|
