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Definition
| A collection of individuals who interact with each other such that one person's actions have an impact on the others |
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| Two or more individuals who are associated with one another in ways not prescribed by the formal organization |
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| Is made up of managers, subordinates, or with close associations among group members that influence the behavior of individuals in the group |
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| Forming-storming-performing model |
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Definition
| Proposed by Bruce Tuckman in 1965 and involved a four-stage map of group evolution |
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| The fifth and final stage later added to the Tuckman model |
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| Stage when the group comes together for the first time |
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| Stage when participants focus less on keeping their guard up as they shed social facades, becoming more authentic and more argumentative |
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| Stage when participants find it easy to establish their own ground rules (or norms) and define their operating procedures and goals |
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Definition
| Stage when participants are not only getting the work done, but they also pay greater attention to how they are doing it |
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| The theory that change within groups occurs in rapid, radical spurts rather than gradually over time |
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| The degree if camaraderie within the group |
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| A tendency to avoid a critical evaluation of ideas the group favors |
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| The tendency of individuals to put in less effort when working in a group context |
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| A group's perception of its ability to successfully perform well |
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Definition
| Any aspect of group interaction that inhibits group functioning |
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Definition
| A cohesive coalition of people working together to achieve mutual goals |
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Definition
| Tasks that include actually making something such as a building, product, or a marketing plan |
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Definition
| Creative tasks such as brainstorming a new direction or creating a new process |
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| Refers to coming up with plans for actions and making decisions |
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Definition
| The degree that team members are dependent upon one another to get information, support, or materials from other team members to be effective |
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Definition
| When team members may work independently and simply combine their efforts to create the team's output |
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| Sequential interependence |
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Definition
| In a team, when one person's output becomes another person's input |
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| Reciprocal interependence |
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Definition
| Team members working on each task simultaneously |
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Definition
| When the rewards that an individual receives depend on the performance of others |
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Definition
| A type of temporary team which is asked to address a specific issue or problem until it is resolved |
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| Product development teams |
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Definition
| Other teams that may be temporary or ongoing |
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Definition
| Teams that involve individuals from different parts of the organization staff |
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Definition
| Teams where members are not located in the same physical place |
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| Teams appointed by the chief executive officer (CEO) and, ideally, reflect the skills and areas that the CEO considers vital for the company |
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| Traditional manager-led teams |
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Definition
| Teams where the manager serves as the team leader |
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Term
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Definition
| Teams that manage themselves and do not report directly to a supervisor. Instead, team members select their own leader, and they may even take turns in the leadership role |
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| Teams that have the responsibility as well as the authority to achieve their goals |
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Definition
| A special form of self-managed teams where members determine who will lead them with no external oversight |
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Definition
| Shared expectations about how things operate within a group or team |
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Definition
| Agreements on established ground rules, goals, and roles |
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Term
| Nominal Group Technique (NGT) |
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Definition
| A technique designed to help with group decision making by ensuring that all members participate fully |
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Definition
| A group process that utilizes written responses to a series of questionnaires instead of physically bringing individuals together to make a decision |
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Definition
| A decision making rule in which each member of the group is given a single vote, and the option receiving the greatest number of votes is selected |
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Definition
| A decision making rule that groups may use when the goal is to gain support for an idea or plan of action. This decision making rule is inclusive, participatory, cooperative, and democratic |
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Definition
| A way to imagine what might go wrong and avoid it before spending a cent or having to change course along the way |
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Term
| Group Decision Support Systems(GDSS) |
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Definition
| Interactive computer-based systems that are able to combine communication and decision technologies to help groups make better decisions |
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| Knowledge management system |
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Definition
| Systems for managing knowledge in organizations, supporting creation, capture, storage, and dissemination of information |
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Definition
| Diagrams where answers to yes or no questions lead decision makers to address additional questions until they reach the end of the tree |
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Definition
| What occurs when individuals overestimate their ability to predict future events |
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Definition
| As it occurs when looking backward in time and mistakes seem obvious after they have already occurred |
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Definition
| The tendency for individuals to rely too heavily on a single piece of information |
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Definition
| The tendency of decision makers to be influenced by the way problems are presented |
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Definition
| When individuals continue on a failing course of action after information reveals it may be a poor path to follow |
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