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MGMT 311
Chapter 8: Training
8
Management
Undergraduate 4
11/09/2010

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Term
TDI
Definition
presentation of text, graphics, video, audio, or animation in digitized form for the purpose of job aids
Term
Training
Definition
planned programs designed to improve performance at the individual, group. org. level
Term
Training Trends
Definition
-Hypercompetition: increase competition at both domestic and international levels
-A power shift to the customer
-Collaboration across org. and geo. boundaries
-Need to maintain high levels of talent
-Changes in workforces, shifting demographics
-changes in techn
-teams
Term
Impact of training
Definition
-Meta analyses: overall positive effect SD= 0.62
-Training leads to innovation and tacit skills
-improve technical skills
-improve strategic knowledge
-helps maintain consistency in performance
-cross cultural training improves expatriate adjustment and peformance
Term
Types of training
Definition
-Required
-Job/technical
-Interpersonal/problem solving
-Developmental/career training
Term
training vs. development
Definition
Training: systematic process of altering employee bhavior in a way that will achieve org. goals
-should be related to present job skills and abilities
-has current orientation
-helps emoployees master the skills needed

Devlopment: not focused on specific job related skills and is future focused
Term
Training Paradox
Definition
increasing an individual's employability outside the company simultaneously increases his or her job sercurity and desire to stay with current employer
Term
Assesing Training Needs
Definition
1. Organizational analysis: identify whether trainging supports the co's strategic direction
2. Demographic Analysis: special needs of a particular group
3. Operations analysis: content of training
5. Individual analysis: identifying employees who need training
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