Term
| Managing diversity (FROM BOOK) |
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Definition
| Establishing a heterogeneous workforce to perform its potential in an equitable work environment where all members has an advantage/disadvantage. |
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Term
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Definition
AA is executive order, legally driven, quantitative, problem focused, reactive.
Diversity is voluntary, productivity driven, qualitative, opportunity focused, proactive |
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Term
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Definition
| =relationships, understanding the simiarities and differences among our employees, customers, and vendors. |
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Term
| Effects of shifting demographics on HR (3 major functions): Aging in the labor force |
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Definition
1. Attracting- Higher cost of recruitment
2. Developing: Mentor program to keep tacit knowledge
3. Keeping: continue to treat all employees the same
*older employees stay longer whereas younger employees are more likely to be absent |
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Term
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Definition
Surface level: at first glance
Deep level: cultural background |
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Term
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Definition
arguments for maintaing diversity initiatives:
-increase customers
-increase employee retntion due to satisfaction
-diverse employee to serve diverse customer
-image
-tunover
-legal costs due to discrim. |
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Term
Generational Diversity:
-Silent generation
-Baby boomers
-Gen X
-Gen Y |
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Definition
1. Silent generation: elder's value, dedicated to employers and so employers give back, many hold positions of power
2. Baby boomers- 55% of workforce, believe it privacy, freedom of speech, downsizing shocked them so feel betrayed. Hold knowledge and talent and do not leave employers.
3. Gen X: 1/3 of workforce, due to downsizing, they are independent and cynical. They are focused and futre oriented, they demand interesting projects that require sophisticated problem solving. Computer literate.
4. Gen Y: more sophisticated in technology, multitasking, juggle numerous projects, however short attention span and cosntant need for stimulation/entertainment, and blur lines of work and leisure time. |
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Term
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Definition
| performance at an acceptable but not outstanding level, coupled iwht little or no effort to improve. |
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Term
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Definition
| tendency for knowledge and skills to become out of date |
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