Term
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Definition
| the overall set of expectations held by an individual with respect to what he or she will contribute to the org. and what the org. will provide in return |
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Definition
| what the individual provides to the org. |
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Term
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| what the org. provides to the invidual |
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Term
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Definition
| the extent to which the contributions made by the ind. match the inducements offered by the org |
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Term
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Definition
| personal attributes that vary from one person to another |
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Term
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Definition
| the relatively stable set of psychological and behavioral attributes that distinguish one person from another |
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Term
| big five personality traits |
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Definition
| a popular personality framework based on five key traits |
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Term
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Definition
| b5- an individuals ability to get along with others |
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| b5- the number of goals on which a person focuses |
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Term
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| b5- extent to which a person is poised, calm, resilient, and secure |
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| b5 a persons comfort level with relationships |
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| a persons rigidity of beliefs and range of interests |
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Term
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Definition
| the degree to which an individual believes that his or her behavior has a direct impact on the consequences of that behaviors |
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Term
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Definition
| an individuals beliefs about her or his capabilities to performa a task |
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Definition
| the extent to which an individual beleives that power and status differences are appropriate within hierarchial social systems like orgs |
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Term
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Definition
| behavior directed at gaining power and controlling the behavior of others |
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Term
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Definition
| the extent to which a person believes that he or she is a worthwhile and deserving individual |
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Term
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Definition
| the degree to which an individual is willing to take chances and make risky decisions |
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Term
| emotional intelligence (EI) |
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Definition
| the extent to which people are self-aware, manage their emotions, motivate themselves, express empathy for others, and possess social skills |
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Term
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Definition
| complexes of beliefs and feelings that people have about specific ideas, situations, or other people |
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Term
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Definition
| caused when an individual has conflicting attitudes |
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Term
| job satisfaction or dissatisfactions |
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Definition
| an attitude that reflects the extent to which an individual is gratified by or fulfilled in his or her work |
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Term
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Definition
| an attitude that reflects an ind's identification with and attachment to the org. itself |
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Term
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Definition
| a tendency to be relatively upbeat and optimistic, have an overall sense of well-being, see things in a positive light, and seem to be in a good mood |
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Term
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Definition
| a tendency to be generally downbeat and pessimistic, see things in a negative way, and seem to be in a bad mood |
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Term
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Definition
| the set of processes by which an ind. becomes aware of and interprets info about the environment |
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Term
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Definition
| the process of screening out info that we are uncomfy with or that contradicts our beliefs |
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Term
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Definition
| the process of categorizing or labeling people on the basis of a single attribute |
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Term
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Definition
| the process of observing behavior and attributing causes to it |
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Definition
| an ind's response to a strong stimulus, which is called a stressor |
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Term
| general adaptation syndrome (GAS) |
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Definition
| general cycle of the stress process |
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Term
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Definition
| ind's who are extremely competitive, very devoted to work, and have a strong sense of time urgency |
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Term
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Definition
| ind's who are less competitive, less devoted to work, and have a weaker sense of time urgency |
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Term
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Definition
| a feeling of exhaustion that may develop when someone experiences too much stress for an extended period of time |
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Term
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Definition
| the ability of an ind to generate new ideas or to conceive of new perspectives on existing ideas |
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Term
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Definition
| a pattern of action by the members of an org that directly or inderectly influences organizational effectiveness |
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Term
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Definition
| the total set of work-related behaviors that the org expects the ind to display |
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Term
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Definition
| when an ind does not show up for work |
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Term
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Definition
| when people quit their jobs |
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Term
| organizational citizenship |
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Definition
| the behavior of ind's that makes a positive overall contribution to the org |
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Term
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Definition
| those that detract from, rather than contribute to, orginizational performance |
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