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MGMT 3000
Chapter 8
39
Management
Undergraduate 3
11/07/2010

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Term
human resource management (HRM)
Definition
the set of organizational activities directed at attracting, developing, and maintaining an effective workforce
Term
human capital
Definition
reflects the org.'s investment in attracting, retaining, and motivating an effective workforce
Term
Title VII of the Civil Rights Act of 1964
Definition
forbids discrimination on the basis of sex, race, color, religion, or national origin in all areas of the employment relationship
Term
adverse impact
Definition
when minority group members pass a selection standard at a rate less than 80 percent of the pass rate of majority group members
Term
Equal Employment Opportunity commission
Definition
charged with enforcing Title VII of the civil rights act of 1964
Term
age discrimination in employment act
Definition
outlaws discrimination against people older than forty years; passed in 1967 amended in 1978 and 1986
Term
affirmative action
Definition
intentionally seeking and hiring qualified or qualifiable employees from racial sexual and ethnic groups that are underrepresented in the org
Term
americans with disabilities act
Definition
prohibits discrimination against people with disabilities
Term
civil rights act of 91
Definition
amends the orginil act, making it easier to bring discrimination lawsuits, while also limiting punitive damages
Term
fair labor standards act
Definition
sets a minimum wage and requires overtime pay for work in excess of 40 hours per week; passed in 1938 and amended frequently since then
Term
equal pay act of 1963
Definition
requires that men and women be paid the same amount for doing the same job
Term
employee retirement income security act of 1974 (ERISA)
Definition
a law that sets standards for pension plan mgmt and provides federal insurance if pension funds go bankrupt
Term
family and medical leave act of 1993
Definition
requires that employers provide up to 12 weeks of unpaid leave for family and medical emergencies
Term
national labor relations act
Definition
passed in1935 to set up procedures for employees to vote on whether to have a union; also known as wagner act
Term
national labor relations board (NLRB)
Definition
est. by wagner act to enforce its provisions
Term
labor-mgmt relations act
Definition
passed in 1947 to limit union power; also knows as the taft-hartly act
Term
OSHA (occupational safetty and health act of 70)
Definition
directly mandates the provision of safe working conditions
Term
job analysis
Definition
a systematized procedure for collecting and recording information about jobs within an organization
Term
replacement chart
Definition
lists each important managerial position in the organization, who occupies it, how long he or she will probably remain in the position, and who is or will be a qualified replacemenet
Term
employee information system (skills inventory)
Definition
contains info on each employees edu, skills, experience, and career aspirations; usually computerized
Term
recruiting
Definition
the process of attracting individuals to apply for jobs that are open
Term
internal recruiting
Definition
considering current employees as applicants for higher-level jobs in the org
Term
external recruiting
Definition
getting people from outisde the org. to apply for jobs
Term
realistic job preview (RJP)
Definition
provides the applicant with a real picture of what it would be like to perform the job that the org is trying to fill
Term
validation
Definition
determining the extent to which a selection device is really predictive of future job performance
Term
training
Definition
teaching operational or technical employees how to do the job for which they were hired
Term
development
Definition
teaching managers and professionals the skills needed for both present and future jobs
Term
performance appraisal
Definition
a formal assessment of how well an employee is doing his or her job
Term
behaviorally anchored rating scale
Definition
a sophisticated rating method in which supervisors construct a rating scale associated with behavioral anchors
Term
360 degree feedback
Definition
a performance appraisal system in which managers are evaluated by everyone around them- their boss, their peers, and their subordinates
Term
compensations
Definition
the financial remuneration given by the org. to its employees in exchange for their work
Term
job evaluation
Definition
an attempt to assess the worth of each job relative to other jobs
Term
benefits
Definition
things of value other than compensation that an org provides to its workers
Term
diversity
Definition
a characteristic of a group or org. whose members differ from one another along one or more important dimensions, such as age, gender, or ethnicity
Term
diversity and multicultural training
Definition
training that is specifically designed to better enable members of an org. to function in a diverse and multicultural workforce
Term
labor relations
Definition
the proccess of dealing with employees who are represented by a union
Term
collective bargaining
Definition
the process of agreeing on a satisfactory labor contract between mgmt and a union
Term
grievance procedure
Definition
the means by which a labor contract is enforced
Term
knowledge workers
Definition
workers whose contributions to an org are based on what they know
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