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MGMT 3000
Chapter 8
32
Management
Undergraduate 3
10/07/2007

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Term
human resource management
Definition
the set of organizational activities directed at attracting, developing, and maintaining an effective workplace
Term
human capital
Definition
a tem that reflects the organizations investment in attracting, retaining, and motivating an effective workplace
Term
Title 7 of the Civil Rights Act of 1964
Definition
forbids discrimination based on sex, race, color, religion, or national origin in all areas of the employment relationship
Term
adverse impact
Definition
a selection standard for employment is said to have an adverse impact when minority group members or women pass that standard at a rate less than 80 percent of the pass rate of majority group members
Term
Equal employment opportunity commission
Definition
the body charged with enforcing Title 7 of the civil rights act of 1964
Term
age discrimination in employment act
Definition
a law that prohibits discrimination against people older than forty years, passed in 1967, amended in 78 and 86.
Term
affirmative action
Definition
intentionally seeking and hiring employees from groups that are underreperesented in the organization
Term
americans with disabilities act
Definition
a law that prohibits discrimination against people with disabilities
Term
fair labor standards act
Definition
a law that sets a minimum wage and requires overtime pay for work in excess of forty hours per week, passed in 1938 and amended frequently since then
Term
equal pay act of 1973
Definition
a law that requires that men and women be paid the same amount for doing the same job.
Term
family and medical leave act of 1993
Definition
a law that requires employers to provide up to twelve weeks of unpaid leave for family and medical emergencies
Term
national labor relations act
Definition
a law passed in 1935 to set up procedures for employees to vote on whether to have a union; also known as the Wagner Act.
Term
Occupational Safety and health act of 1970
Definition
A law that directly mandates the provision of safe working conditions
Term
job analysis
Definition
a systematized procedure for collecting and recording information about jobs within an organization.
Term
recruiting
Definition
the process of attracting individuals to apply for jobs that are open
Term
internal recruiting
Definition
considering current employees as applicants for higher-level jobs in the organization.
Term
external recruiting
Definition
attempting to attract job applicants from outside the organization
Term
realistic job preview
Definition
the practive of providing the applicant with a realistic picture of what it will be like to perform the job that the organization is trying to fulfill.
Term
validation
Definition
determining the extent to which a selection device is really predictive of future job performance.
Term
training
Definition
teaching operational or technical employees how to do the job for which they were hired
Term
development
Definition
teaching managers and professionals the skills needed for both present and future jobs.
Term
performance appraisal
Definition
a formal assessment of how well an employee is doing his or her job
Term
Behaviorally Anchored Rating Scale
Definition
a performance rating method that is tied to behavioral anchors
Term
360 degree feedback
Definition
an appraisal method in which managers are evaluated by everyone around them
Term
compensation
Definition
the financial remuneration given by the organization to its employees in exchange for their work
Term
job evaluation
Definition
an attempt to assess the worth of each job relative to other jobs
Term
benefits
Definition
things of value other than compensation that the organization provides to its employees
Term
diversity
Definition
a characteristic of a group of organization whose members differ from one another along one or more important dimensions such as age, gender, or ethnicity/.
Term
labor relations
Definition
the process of dealing with employees who are represented by a union
Term
collective bargaining
Definition
the process of agreeing on a satisfactory labor contract between management and a union
Term
grievance procedure
Definition
the means by which a labor contract is endorsed.
Term
knowledge workers
Definition
workers whose contributions to an organization are based on what they know
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