Shared Flashcard Set

Details

MGMT 3000 Final
Online IDL MGMT 3000 final
20
Management
Undergraduate 1
05/05/2009

Additional Management Flashcards

 


 

Cards

Term
Group cohesiveness
Definition
A "we feeling" binding group members together
Term
Role ambiguity
Definition
Occurs when others' expectations are unknown
Term
maintenance roles
Definition
Relationship-building group behavior that fosters supportive and constructive interpersonal relationships.
Term
Asch effect
Definition
Giving in to a unanimous but wrong opposition.
Term
groupthink
Definition
Janis's term for a cohesive in-group's unwillingness to realistically view alternatives.
Term
team
Definition
Small group with complementary skills who hold themselves mutually accountable for common purpose, goals, and approach.
Term
team viability
Definition
Team members satisfied and willing to contribute
Term
trust
Definition
Reciprocal faith in others' intentions and behavior.
Term
cross-functionalism
Definition
Team made up of technical specialists from different areas
Term
virtual team
Definition
Information technology allows group members in different locations to conduct business.
Term
bounded rationality
Definition
Constraints that restrict rational decision making.
Term
judgmental heuristics
Definition
Rules of thumb or shortcuts that people use to reduce information-processing demands.
Term
Satisficing
Definition
Choosing a solution that meets a minimum standard of acceptance.
Term
escalation of commitment
Definition
Sticking to an ineffective course of action too long
Term
Delphi technique
Definition
Process to generate ideas from physically dispersed experts
Term
programmed conflict
Definition
Encourages different opinions without protecting management's personal feelings
Term
Dialectic method
Definition
Fostering a debate of opposing viewpoints to better understand an issue.
Term
conflict triangle
Definition
Conflicting parties involve a third person rather than dealing directly with each other.
Term
alternative dispute resolution
Definition
Avoiding costly lawsuits by resolving conflicts informally or through mediation or arbitration
Term
Negotiation
Definition
Give-and-take process between conflicting interdependent parties
Supporting users have an ad free experience!