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MGMT 300 CHAPT 4
Job Satisfaction
13
Management
Undergraduate 3
06/06/2010

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Cards

Term
Job satisfaction
Definition
Pleasurable emotional state resulting from the appraisal of one's job or job experiences (HOW YOU FEEL OR THINK ABOUT YOUR JOB)
Term
Emotion
Definition
State of feeling that lasts a few mins and is directed at someone or something
Term
Pay, Promotion, Supervision, Coworkers, Work Itself
Definition
Dimensions of the "Job Description Index". Also facets of job satisfaction
Term
Mood
Definition
States of feeling that last for an extended period of time and are not directed at or caused by antying in particular
Term
Job enrichment
Definition
Duties and responsibilities are expanded when you increase this. This may be an effort to increase job satisfaction.
Term
Plesantness, Engagment
Definition
Moods can be mapped out according to these two variables
Term
Emotional labor
Definition
Ppl. who must manage their emotions to complete a job succesfully.
Term
Flow
Definition
A state where intense attention directed to an activity makes an individual tune out all distractions.
Term
Value-percept theory
Definition
This theory posits that job satisfaction depends on whether you percieve what your job supplies want you value.
Dissatisfaction= [V(want)-V(need)]*V(importance)
Term
Positive Reinforcement
Definition
Increases behavior (ex: reward)
Term
Negative reinforcement
Definition
Removes an adversive stimulus (increases behavior) ex: stop nagging
Term
Punishment
Definition
inflict something bad, decreases behavior (negative consequence)
Term
Extinction
Definition
remove something good, decreases behavior
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