Shared Flashcard Set

Details

MGMT 300 CHAPT 3
Organizational Commitment
22
Management
Undergraduate 3
06/06/2010

Additional Management Flashcards

 


 

Cards

Term
Organizational commitment
Definition
An employee's desire to remain a member of an org.
Term
Withdrawal behavior
Definition
employee actions that are intended to avoid work situations
Term
What are 3 types of commitment?
Definition
1)Affective Commitment
2)Continuance Commitment
3)Normative Commitment
Term
Affective Commitment
Definition
An employee's desire to remain a member of an organization due to feeling of emotional attachment.
*You "want" to stay
Term
Continuance commitment
Definition
An employee's desire to remain a member of an org. due to an awareness of the costs of leaving.
*You "need" to stay
Term
Normative commitment
Definition
An employee's desire to remain a member of an org. due to a feeling of obligation.
* You "ought" to stay
Term
Focus of commitment
Definition
The people, places, and things that inspire a desire to remain a member of an org.
Term
Erosion model
Definition
The model predicts that the fewer your nodes in a network analysis (fewer bonds at work), the more likely you are to quit an organization.
Term
Social influence model
Definition
This model predicts that people who are directly linked to "leavers" of the organization are themselves more likely to leave.
Term
Embeddedness
Definition
An employee's connection and sense of fit in the organization and community.
Term
What are 4 responses to negative work events and their definitions?
Definition
1)Exit-absent/voluntarily leaves
2)Voice-active/constructive response by which and individual attempts to improve the situation
3)Loyalty-publicly supports the situation but privately hopes for improvement.
4)Neglect- passive/destructive responses in which interest/effort declines
Term
Stars
Definition
Employees with high commitment levels and high task performance (Role model)
*Respond with voice
Term
Citizens
Definition
Employees with high commitment levels and low task performance levels who volunteer to do additional activities around the office
*Respond with loyalty
Term
Lone Wolves
Definition
Employees with low organizational commitment but high levels of taks performance, focus on their career instead of what benefits the co.
*Respond with Exit
Term
Apathetics
Definition
Employees with low org. commitment and low task performance who exert min. efforts.
*Respond with neglect
Term
Psychological withdrawal
Definition
Mentally escaping the work environment
-Daydreaming
-Socializing
-Looking Busy
-Moonlighting:use work time and resources to do non-related work stuff
-Cyberloafing
Term
Physical Withdrawal (examples)
Definition
actions that provide a physical escape from work environment
-Tardiness
-Long breaks
-missing meetings
-absenteeism
-quitting
Term
Independent forms model
Definition
Argues that just because you withdraw one way (e.g. cyberloafing) does not mean you will withdraw in other ways (long breaks).
Term
Compensatory forms model
Definition
Model predicts that ppl. who withdrwaw in one way will make up for it in other ways.
Term
Progression model
Definition
Model predicts that ppl who withdraw in one way are more likely to do do in other ways.
Term
Transitive property of social networks
Definition
If "A" is friends with "B" and "B" is friends with "C", then A has pressure to be friends with C.
Term
Network Analysis
Definition
You do this analysis by writing a list of everyone you communicate with and how frequently. The frequency then represents lines that demonstrate your links to others.
Supporting users have an ad free experience!