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Definition
| Frederick Taylor, Frank and Lillian Gilbreth, Henry Gantt |
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Term
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Definition
1. Develop a science for each element of an individual’s work
2. Scientifically select and then train, teach, and develop the worker
3. Cooperate with workers so that all work is done in accordance with scientific principles
4.Divide work and responsibility between management and workers |
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Term
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Definition
| Aimed to find the “one best way” of doing each task through systematic study |
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Term
| Frank and Lillian Gilbreth |
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Definition
| Motion studies improved efficiency by eliminating unnecessary or repetitive motions. |
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Term
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Definition
| Protege of Taylor best known for Hantt chart |
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Term
| Bureaucratic and administrative management |
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Definition
Max Weber
Henri Fayol
Herbert Simon |
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Term
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Definition
| Applauded bureaucracies for awarding jobs based on knowledge and skills, not politics and heredity |
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Term
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Definition
| Emphasized administrative, not technical ability. Proposed planning, organizing, leading and controlling |
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Term
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Definition
| Nobel prize winner reacted to "principles" management, introduced "bounded rationality" and "satisficing" |
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Term
| Weber's bureaucratic model |
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Definition
Qualification based hiring
Merit based promotion
chain of command
division of labor
impartial application of rules and procedures
record it in writing
separate managers from owners |
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Term
| Human Relations Management |
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Definition
Mary Parker Follett
Elton Mayo
Chester Barnard |
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Term
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Definition
| Saw conflict management as a constructive process for attaining organizational goals |
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Term
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Definition
| Hawthorne Studies found that relationships influenced productivity more than incentives and work environment |
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Term
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Definition
| Emphasized management of both formal and informal aspects of organizations as essential to success |
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Term
| Contingency and Systems Management |
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Definition
Paul Lawrence and Jay Lorsh
Ludwig von Bertalanffy
W. Edwards Deming |
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Term
| Paul Lawrence and Jay Lorsh |
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Definition
| Proposed that the "right" thing to do depends on a variety of contingencies |
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Term
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Definition
| Saw organizations as complex and open interconnected systems, not self contained, depend on their environment |
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Term
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Definition
| Pioneered what is now called Total Quality Management (TQM) which uses statistics to eliminate defects |
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Term
| Organizational challenges |
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Definition
| globalization, technology, knowledge management, and collaboration |
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Term
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Definition
| planning, organizing, controlling, and leading |
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Term
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Definition
| technical and informational, interpersonal, and conceptual and decision skills |
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Term
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Definition
| involves being both a specialist and generalist, self-reliance, developing social connections, engaging actively, and continuing to grow and learn |
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Term
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Definition
| any group or individual who can affect or is affected by the achievement of the activities of an organization |
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Term
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Definition
| is about creating value by figuring our how the interests of diverse stakeholders intersect |
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Term
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Definition
| goal-directed, boundary-maintaining, socially constructed activity systems. |
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Term
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Definition
| the process of working with people and resources to accomplish organizational goals. |
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Term
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Definition
| competitive environment and the macroenvironment |
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Term
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Definition
| scanning, forecasting, scenario development, competitive intelligence, benchmarking |
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Term
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Definition
| adapt the organization, try to influence the environment, change the boundaries of the environment |
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Term
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Definition
| the organization, its inputs (suppliers) and its outputs (customers) |
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Term
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Definition
| existing rivals, possible new entrants, plus substitutes and complements |
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Term
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Definition
| legal, economic, technological, cultural and normative factors |
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Term
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Definition
| regulations to be followed |
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Term
| macroenvironmental factors |
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Definition
| laws and politics, economy, technology, demographics, social values |
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Term
| Michael Porter's Five Forces |
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Definition
| Competitors, threat of entry, substitutes, suppliers, customers |
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Term
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Definition
| countries reach beyond existing borders |
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Term
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Definition
| multinational companies drove expansion by searching for markets and labor |
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Term
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Definition
| individuals collaborate and compete globally because of flatteners (fiber optics. etc.) |
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Term
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Definition
11/9 Berlin Wall
8/9 Netscape public
Workflow
Outsourcing
Offshoring
Open sourcing
Insourcing
Supply Chaining
Informing
Steroids |
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Term
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Definition
| the principles, norms, and standards of conduct governing an individual or group |
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Term
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Definition
| moral principles and standards that guide behavior in the world of business |
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Term
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Definition
| maximize benefits for self |
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Term
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Definition
| seek greatest good or least harm for greatest amount of people |
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Term
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Definition
| sees ethics as always a matter of the situation and opinions of others |
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Term
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Definition
| asks what a morally mature person would od |
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Term
| Kohlberg's Theory of Cognitive Moral Development (CMD) |
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Definition
explains how people decide whats right
development occurs over the lifespan via education, experience, crisis, etc. |
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Term
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Definition
decisions based on rewards, punishments, and self-interest
Will I get caught/punished? |
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Term
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Definition
conform to expectations of family, peers, and later, society
What's acceptable? What would others do? What do the rules, codes, and laws say? |
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Term
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Definition
follow self-chosen and carefully considered ethical principles
What produces the greatest good, fairest to all? |
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Term
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Definition
| criteria used to select, evaluate, and justify actions, events, and objects |
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Term
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Definition
| Two or more values in conflict |
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Term
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Definition
built-in, self-regulating mechanism whereby business monitors and ensures adherence to law, ethical standards, and international norms
the deliberate inclusion of the public interest into corporate decision making |
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