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MEDICAL OFFICE PROCEDURES
Chapter 1: The Administrative Health Professional
25
Other
Post-Graduate
12/08/2014

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Cards

Term
Allied Health Care
Definition
Any duty or profession that supports primary health-care provides, such as physicians, nurse practitioners, or midwives, in delivering health-care services.
Term

Alternative Health Care

(complementary health care)

Definition
Non-traditional methods and practices based on a natural approach, including chiropractic, acupuncture, massage, and aromatherapy.
Term
Attribute
Definition
An inborn personal or characteristic
Term
Autonomy
Definition
A person’s right to self-determination. In health care it refers to a client’s right to make his own decisions.
Term
Client
Definition
A person seeking or receiving health care
Term
Clinic
Definition
A facility providing medical care on an outpatient basis. It may be free-standing or associated with a hospital.
Term
Code of Ethics
Definition
A set of guidelines for ethical conduct.
Term
Communication Clerk
Definition

An individual who manages the administrative and communication needs of a client-care unit.

 
Term
Duty
Definition
A moral obligation
Term
Ethics
Definition
The philosophical study of standards accepted by society that determine what is right and wrong in human behaviour.
Term
Externship
Definition
A cooperative or workplace experience or period of training for a student that is provided by the student’s educational facility.
Term
Licensure
Definition
A legal document, obtained after passing written and clinical examinations, which is required for health-care practitioners in regulated fields.
Term
Medical Assistant
Definition
A person who is trained to assist a physician with various clinical tests, examinations, and procedures.
Term
Medical Office Assistant
Definition
A person who handles primarily administrative responsibilities, but also some clinical duties, in a health office. The title varies (e.g., medical secretary, medical office manager.)
Term
Morals
Definition
What a person believes to be right and wrong pertaining to how to act, treat others, and get along in an organized society.
Term
Preceptor
Definition
A mentor who guides and supervise a student throughout a workplace experience.
Term
Regulated Profession
Definition
A field legally restricted to practitioners with a specific professional qualification and/or provincial or territorial registration.
Term
Right
Definition
A moral, legal, cultural, or traditional claim.
Term
Scope of Practice
Definition
The parameters of duties and responsibilities outlined by one’s professional training and skill set.
Term
Transcription (1)
Definition
A medical transcriptionist produces medical reports, correspondence, records, client-care information, statistics, medical research, and administrative material.
Term
Transcription (2)
Definition
A transcriptionist listens to recorded reports or reads rough notes and produces formal reports in document form.
Term
Triage (1)
Definition

Assessing the seriousness of a client’s presenting problem to determine who needs to have medical help first.

 

For example, someone coming to the emergency department with chest pain would be brought in to see the doctor immediately, whereas someone with a sore throat would be considered a non-urgent case and able to wait.

Term
Triage (2)
Definition
Good judgment is essential and is required in almost every task or duty that you perform. Good judgment relies not only on a strong knowledge base but also on the ability to weigh consequences and outcomes and make effective decisions.
Term
Values
Definition
The beliefs a person holds dear and that guide that person’s decisions and behaviour or conduct.
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