Shared Flashcard Set

Details

Medical Assistant
Computer Concepts, Written Communications, and Mail Processing
39
Medical
Professional
06/10/2012

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Cards

Term
Mainframe
Definition
large computer that can handle many users at the same time
Term
microcomputer
Definition
personal computer
Term
laptop
Definition
portable computer
Term
Central Processing Unit (CPU)
Definition
control unit - supervises data processing operations
arithmetic log unit - carries out arithmetic and logic operations
primary storage unit - includes RAM (random acess memory - stores temporary memory) and ROM (read-only memory - permanent memory)
Term
Input devices
Definition
allow communication between user and hardware, includes keyboard, mouse, scanner, and coice recognition
Term
Output Devices
Definition
Allows data to be displayed or recorded and includes monitor and printer
Term
Software
Definition
typically referred to as a program; provides processing instructions to the computer
Term
byte
Definition
1 byte is required to represent 1 character - a byte is an 8-bit unit
Term
bit
Definition
the smallest piece of information processed (binary digit)
Term
kilobyte
Definition
1 kilobyte (kb) = 1024 bytes
Term
megabyte
Definition
1 megabyte (MB) = 1000 kb
Term
Computers and HIPAA: Information that may be used and shared
Definition
1. Patient care and treatment coordination
2. To pay physicians/facilities for health care
3. With family whom the patient has identified as being involved in his or her care
4. To make certain good care is provided
5. To protect public health
6. To make required reports to law enforcement
Term
Computers and HIPAA: Information that may NOT be used or shared without patient consent
Definition
1. Cannot give health information to an employeer
2. Cannot use or share information for marketing
3. Cannot share mental health information obtained in counseling
Term
Letters: Heading
Definition
1. printed letterhead at the top of the page
2. Dateline: three blank lines below the letterhead; name of month written in full, followed by the day and year
Term
Letters: Opening, Iside Address
Definition
four blank lines below dateline
title, name, and address of receiver
street, avenue, boulevard; east, west, north, and south are all spelled out
street # 1-10 are spelled out
City is spelled out followed by comma
State is abbreviated with no peroid
Zip code uses 5 or 9 if available numbers 1 space after state
Term
Letters: Opening, Attention Line
Definition
optional
placed 2 blank lines below inside address
directs the letter ti a particular department or person when the letter is addressed to an organization
Term
Letters: Opening, Salutation
Definition
opening greeting to the letter
2 blank lines below the inside address
recipient's title and name followed by colon (personal correspondence allows use of a comma)
use the courtesy title (Dr., Mr., Mrs., Ms.) when the letter is addressed to a specific individual
Term
Letters: Body,
Definition
palced 2 blank lines below the salutation
each line is single spaced, double spaced between paragraphs
Term
Letters: Closing, Complentary
Definition
two blank lines below body of letter
first letter of first word capitalized
comma follows closing
- formal closing (Truly yours, or Very truly yours)
- informal closing (Sincerely, or Sincerely yours)
Term
Letters: Signature line
Definition
placed 4 or 5 blank lines below closing
typed name of author
name, title
author signs above the signature line
Term
Letters: Reference Notation
Definition
palced 2 lines below the signature line
identifies Author and transcriber - author's initials in uppercase:transcriber's initials in lowercase
not necessary if author types own letter
Term
Letters: Enclosure Notation
Definition
placed 1 or 2 blank lines below the reference notation
identifies and printed materials accompanying the correspondence
Term
Letters: Copy Notation
Definition
placed 1 or 2 lines below enclosure notation
indicates that a copy of the correspondance and any enclosures were forwarded to a 3rd party (cc:)
if more that one person are cc'd, then they are listed alphabetically or in order of authority
bcc - blind carbon copy, allows a short note to be typed on only one copy of the letter that is sent ti the blind copy recipient
Term
Letter Styles: Full block
Definition
all lines flush at the left margin
most effective but least attractive style
Term
Letter Styles: Modified Block
Definition
all lines flush at left margin except -
- dateline
- complimentary close
in the center of page
Term
Letter Styles: Semiblock
Definition
same as modified except 1st line of each paragraph in the body is indented 5 spaces
Term
Letter Styles: Hanging Indentation
Definition
same as modified block except
- all lines of each new paragraph indeted 5 spaces, except the 1st line of each paragraph
Term
Letter Styles: Simplified
Definition
same as full block except-
no salutation
no complimentary close
Term
Margins
Definition
short letter (<100) = 2 inch margins
medium letter (100-200) = 1.5 inch margins
long letter (>200) - 1 inch margins
Term
Rules for Multiple Pages
Definition
use plain paper in same weight as letterhead
type the recipient's name 7 blank spaces from the top of the page
type the current date one line below the page number
the body of the letter contains 3 blank lines below the page heading
the same page heading (with different page number) goes on each page
Term
Return Address
Definition
3 blank lines from the top edge, five spaces from the left edge
Always place the complete return address on the envelope
Term
Mailing Address #6 3/4 envelope
Definition
placed 2 inches down from top edge and 2 inches right of left edge
-block style, all caps, no punctuation, standard state abbreviation
Term
Mailing Address #10 Envelope
Definition
2" from top and 4" from left edge
block format, all caps, standard state abbreviation
Term
Notations directed to recipient
Definition
ie personal or confidential - placed 2 blank lines below the return address
Term
Notations directed to post office
Definition
ie special delivery ot certified mail - capitalize all letters in upper-right side, below area of stamp placement
Term
Memoranda
Definition
written communication within an office or organization
generaly does not include a complimentary closing
Term
Icoming Mail: Incoming checks
Definition
endorsed immediately and forwarded to accounts receivable clerk
Term
Icoming Mail: marked personal or personal and confidential
Definition
delivered directly to addressee without being opened
Term
Icoming Mail: opened by mistake
Definition
resealed with tape and noted on envelope that it was opened by mistake
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