Shared Flashcard Set

Details

MCS Reading 8.4
n/a
10
Accounting
Graduate
03/21/2011

Additional Accounting Flashcards

 


 

Cards

Term
Four outcomes that help determine the success of a program
Definition
1. Reduced misconduct observed by employees
2. Reduced pressure to engage in unethical conduct.
3. Increased willingness of employees to report misconduct.
4. Greater satisfaction with organizational response to reports of misconduct.
Term
Level 1:
Definition
Financial stability: make sure just surviving is not the objective
Term
Level 2
Definition
Communication: create a sense of loyalty and belonging among employees
Term
Level 3
Definition
Systems and processes: organization is focusing on best it can be. Quality, productivity and efficiency.
Term
Level 4
Definition
Accountability: employees and managers take responsibility.
Term
Level 5
Definition
Alignment: developing a shared vision of the future.
Term
Level 6
Definition
Social responsibility: organization can use relationships to sustain through crisis and change.
Term
Level 7
Definition
Sustainability: must embrace the highest ethical standards in all interactions with employees, suppliers, customers, stakeholders and the community
Term
5 stakeholders
Definition
1. Employees
2. Customers
3. Stakeholders
4. Suppliers
5. Community
Term
how to move in this direction of improving culture (4)
Definition
1. Criteria for success of an ethics program must be outcomes based.
2. Each organization must identify the indicators of its culture.
3. Org. must gauge how all levels of employees perceive adherence to values by others within the company.
4. Formal programs are guides to shape culture, not vice versa
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