| Term 
 | Definition 
 
        | Plans to achieve organizational goals |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | ([Revenues-Exp)/revenues] * revenues/investments = ROI Simply: profit/investment
 |  | 
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        | Term 
 
        | Satisfactory profit rather than maximizing profit. why? (2) |  | Definition 
 
        | 1. maximizing implies there is a way of finding the max amt a company can ear. management rarely identifies ALL possible strategies. 2. Maximizing profit is not the only goal, must also behave ethically.
 |  | 
        |  | 
        
        | Term 
 
        | Multiple Stakeholder Approach (3) |  | Definition 
 
        | 1. Capital market: where a firm raises funds, public stockholders are important. 2. Product market: where a firm sells its goods and services. Customers are important.
 3. Factor market: where a frm competes for resources such as human capital and raw materials. Employees, stakeholders and communities.
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | shareholders, customers, employees, suppliers and communities. |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Describes the general direction in which an organization plans to move to attain its goals. |  | 
        |  | 
        
        | Term 
 
        | How do you develop strategies? |  | Definition 
 
        | match core competencies with industry opportunities. Environmental: identify opportunities and threats. Internal: CC. |  | 
        |  | 
        
        | Term 
 
        | 2 levels of strategy development |  | Definition 
 
        | 1. Strategies for the whole org. 2. Strategies for business units within the organization.
 |  | 
        |  | 
        
        | Term 
 
        | 1. Strategies for the whole organization (2 questions) |  | Definition 
 
        | 1. Are we in the right mix of industries? 2. What industries of sub-industries should we be in?
 |  | 
        |  | 
        
        | Term 
 
        | 2. Strategies for business units within the organization. (2 questions) |  | Definition 
 
        | 1. What should be the mission of the business unit? 2. How should the business unit compete to realize its mission?
 |  | 
        |  | 
        
        | Term 
 
        | Corporate level strategies (3) |  | Definition 
 
        | 1. Single industry 2. Related diversified
 3. Unrelated diversified
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | one line of business. grow by using CC within. Ex. McDonalds/Exxon Mobil |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | operate in several industries and the business units benefit from sharing CC. Take one CC and use it in another area. Ex. P&G, Kimberly Clark. |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | operates in businesses that are not related to one another. Purely financial connection. Grow through acquisitions. Conglomerates. Ex: textron |  | 
        |  | 
        
        | Term 
 
        | Rank the 3 on performance (best to worst) |  | Definition 
 
        | 1. Related diversified 2. Single industry
 3. Unrelated diversified
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Mission and competitive advantage. Mission - low cost and differentiation. |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | objective of increased market share. BCG-question mark. |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | protection of market share and competitive position. BCG-Star. Already have high market share, self sufficient. |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | maximizing s/t earnings and c/f, at the expense of market share. BCG-Cash cow - operate in low-growth or declining markets |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | a decision to withdraw. BCG-Dog |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | cost per unit decreases predictably with the number of units produced over time. |  | 
        |  | 
        
        | Term 
 
        | Limitations of the experience curve (5) |  | Definition 
 
        | 1. undifferentiated products 2. technological improvements may have a greater impact
 3. can lead to loss of flexibility in the market
 4. can hurt if new technologies emerge
 5. experience is not the only cost driver
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | average industry profitability is the most significant predictor of firm performance. |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | 1. Intensity of rivalry among existing competitors 2. Bargaining power of customers
 3. Bargaining power of suppliers
 4. Threat of substitutes
 5. Threat of new entry
 |  | 
        |  | 
        
        | Term 
 
        | 2 ways of responding to opportunities and developing a sustainable advantage |  | Definition 
 
        | 1. Low cost - economies of scale 2. Differentiation - creating something that is perceived as being unique.
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | providing better customer value for an equivalent cost or equivalent customer value for a lower cost |  | 
        |  |