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Mass Communication
John Vivian Chapter 10
40
Communication
Undergraduate 1
04/25/2014

Additional Communication Flashcards

 


 

Cards

Term
Public Relation
Definition
A Management tool to establish beneficial relationships
Term
dialogic theory
Definition

dialogue-based approach to negotiating relationships

 

 

Term

five features of dialogic theory

 

Definition

Mutuality

Propinquity

Empathy

Risk

Commitment

Term

Mutuality

 

 

Definition
Not taking advantage of financial might to talk down or push ideas without also listening
Term
Propinquity
Definition
for communication to be genuine, interaction with publics must be spontaneous
Term
Empathy
Definition
The institutin must have a sincere sympathy in supporting and confirming public goals and interests
Term

Risk

 

Definition
dialogue theory can work only if there is a willingness to interact with individuals and publics on their own terms
Term
commitment
Definition

an institution must be willing to work at understanding its interactions with publics.

This means that significant resources must be allocated not only to the dialogue but also to interpreation and understanding.

Term

commonweal

 

Definition
the general welfare or public good
Term
news release
Definition
a tool in public relations to provide information or promotion in newa media
Term

media kit

 

Definition
a packet provided to news reported to tell the story in an advantageous way
Term
video news release
Definition
a television news story look-alike created by public relations people
Term
William Henry Vanderbilt
Definition
embodied bad pr images "public be damned"
Term
social Darwinism
Definition
application to society of Darwin's survival of the fittest theory
Term
Ivy Lee
Definition
Laid Out fundamentals of public relations... helped the miners with their publics
Term
Institutional Openness
Definition
railroads had been notoriously secretive about their business practices. Institutional Openness solved that problem
Term
Finding Upbeat Angles
Definition
(spinning the story)
Term
Ludlow Massacre
Definition
1914, workers at a Colorado mine went on strike company guards fire machine guns and killed several men.
Term
John D. Rockefeller Jr.
Definition
Ivy Lee client who had been the target of public hatred
Term
Straight Talk vs Puffery
Definition
being ipen and honest about claims vs using hyperbole
Term
George Creel
Definition
first head of the committee on Public Information or Creel Committee used by Woodrow Wilson to make the first world war popular.  (mass pr campaign)
Term
Elmer Davis
Definition
WWII's George Creel
Term
Arthur Page
Definition
ATT vice president that establish the role of PR as a top management tool
Term
external public relation
Definition
public relations for those outside the organization
Term
Internal Public Relations
Definition
relations among employees, managers, unions, shareholders, and other internal constituencies.
Term
Media Relations
Definition
communications with large groups, rely on mass media
Term
strategic communication
Definition
campaigns and messages to advance long-term goals, usually through mass media
Term
media relations
Definition
focusing on relationships with journalists to facilitate coverage
Term
media opportunity
Definition
staged event to attract media attention
Term
image management
Definition
a public relations function to create, groom and nurture client images
Term
Edward Bernays
Definition
1920's cigarette pr guy
Term
crisis management
Definition
a pr function ideally to devise plans to deal with possible crises ahead of time
Term
search advertising
Definition
ads show up on-screen whenever you click a search term chosen by an advertiser
Term
lobbying
Definition
influencing public policy usually legistalation or regulation
Term
government relations
Definition
lobbying
Term
political communication
Definition
advising candidates and groups on public policy issues, usually in election
Term
astroturfing
Definition
psuedo-grassroot campaigning
Term
whitewashing
Definition
covering up abuses, but not correcting them
Term
greenwashing
Definition
hiding environmental abuses while claiming to be eco-friendly
Term
social media news release
Definition
internet based news releases with links to related material and interactive opportunities for news reporters
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