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marketing
chapters 17-22
82
Marketing
Undergraduate 3
12/13/2008

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Term
target return objective
Definition
sets a specific level of profit as an objective
Term
sales oriented objective
Definition
seeks some level of nit of sales, dollars sales, or share of maket
Term
status quo objectives
Definition
dont rock the boat thinkink
Term
nonprice competition
Definition
agressive action on one or more of the P's other than price
Term
administered prices
Definition
consiouslsy set prices
Term
one price policy
Definition
offering the same price to all customers who purchase products under essentially the same conditions and the same quantities
Term
skimming price policy
Definition
tries to sell the top of a market, sells at a high price at first
Term
penetration pricing policy
Definition
tries to sell the whole market at one low price
Term
introductory price dealing
Definition
termporary price cuts to speed new products into a market and get customers to try them
Term
basic list prices
Definition
prices final customers or users are normally asked to pay for products
Term
discounts
Definition
reductions from list price given by a seller to buyers who either give up some marketing function or provide the function themselves
Term
cumulative quantity discounts
Definition
Term
net
Definition
means that payment for the facevalue of the invoice is due immediately
Term
trade discounts
Definition
what a wholesaler would give to the retailer as a discount from the suggested retail price
Term
advertising allowances
Definition
price reductions given to firms in the channel to encourage them to advertise or otherwise promote the suppliers products locally
Term
stocking allowances
Definition
given to middlement to get shelf space for a product
Term
push money allowances
Definition
given to retailers by manufacturers or wholesalers to pass on to the retailers' sales clerks for aggressively selling certain items
Term
trade in allowances
Definition
a price reduction given for used products when similar new products are bought
Term
rebates
Definition
refunds paid to consumers aftera purchase
Term
zone pricing
Definition
making an average freight charge to all buyers within specific geographic areas. the seller pays the actual freight charges and bills each customer for an average charge
Term
uniform delivered pricing
Definition
means making an average freight charge to all buyers
Term
value pricing
Definition
setting a fair price level for a marketing mix that really gives the target market superior customer value
Term
unfair trade practices acts
Definition
put a lower limit on pries, so selling below cost would be illegal
Term
dumping
Definition
pricing a product sold in a foreign market below the cost of producing it or at a price lower than in its domestic market
Term
phony list prices
Definition
prices customers are shown to suggest that the price has been iscounted from list
Term
wheeler lea amendment
Definition
bans unfair or deceptive acts in commerce
Term
price fixing
Definition
competitors getting together to raise, lower or stabiliae pries.
Term
robinson patman act
Definition
makes it illegal for any price discrimination
Term
markup
Definition
the dollar amount added to the cost of products to get the selling price
Term
average cost pricing
Definition
means adding a reasonable markup to the average cost of a product
Term
target return pricing
Definition
adding a target return to the cost of a product...10% return or whatever
Term
breakeven point
Definition
the point where the total costs equal the total revenue
Term
total FC/(selling price-VC)
Definition
BEP calculation
Term
marginal analysis
Definition
focuses on the changes in total revenue and total cost from selling one more unit to find the most profitable price and quantity
Term
marginal revenue
Definition
the changes in total revenue that results from the sale of one more unit of a product
Term
rule for maximizing profit
Definition
the highest profit is earned at the price where marginal cost is just less than or equal to marginal revenue
Term
price leader
Definition
usually sets a price for all to follow
Term
value in use pricing
Definition
setting prices that will capture some of what customers willl sav by substituing the firm's product for the one currently being used
Term
reference price
Definition
the price they expect to pay for many of the products they buy
Term
leader pricing
Definition
setting some real bargains to get customers into retail stores
Term
bait pricing
Definition
setting some very low prices to attract customers but trying to sell more expensive models or brands once the customer is in the store
Term
phychological pricing
Definition
setting prices that have special appeal to target customers
Term
odd even pricing
Definition
setting prices that end in certain numbers. (24.95)
Term
price lining
Definition
setting afew price levels for a product line and then marking all items at these prices
Term
prestige pricing
Definition
setting a rather high price to suggest high quality or high status
Term
full line pricing
Definition
setting prices for a whole line of products
Term
complementary product pricing
Definition
setting prices on several products as a group. maybe setting one price low, and the other high to make up for the low one
Term
product bundle pricing
Definition
setting one price for a set of products
Term
bid pricing
Definition
means offereing a specific price for each possible job rather than setting a price that applies for all customers
Term
total quality management
Definition
everyone in the organization is concerned about quality, throughout all of the firms' activities, to better serve customers needs
Term
continuous improvement
Definition
a commitment to constantly make thigns better one step at a time
Term
pareto chart
Definition
a graph that shows the number of times a problem occur
Term
fishbone diagram
Definition
a visual aid that helps organize cause and effect relationships for things gone wrong
Term
empowerment
Definition
giving employees the authority to correcct a problem without first checking with management
Term
benchmarking
Definition
picking a basis of comparison for evaluating how well a job is being done
Term
sales analysis
Definition
a detailed breakdown of a company's sales records
Term
performance analysis
Definition
looks for exceptions or variations from planned performance
Term
performance index
Definition
a number like a baseball batting average thtat shows the relation of one value to another
Term
iceberg principle
Definition
much good information is hidden in summary data
Term
full cost approach
Definition
all costs are allocated to products customers or other categories
Term
working capital
Definition
money to pay for short term expenses
Term
ck
Definition
a share in ownership of the company
Term
debt financing
Definition
borrowing money based on a promise to repay the loan
Term
virtual coporation
Definition
the firm is primarily a coordinator, with a good marketing concept
Term
task transfer
Definition
using telecommunications to move service operations to places where there are pools of skilled workers
Term
mass customization
Definition
tailoring the principles of mass production to meet the unique needs of individual customers
Term
natural accounts
Definition
categories to which various costs are charged in the normal financial accounting cycle
Term
functional accounts
Definition
shows the purpose for which expenditures are made
Term
market potential
Definition
what a whole market segemnt might buy
Term
sales forcast
Definition
an estimate of how much an idustry or firm hopes to sell to a market segment
Term
trend extension
Definition
extends past expeerience into the future...extending the trends of the past
Term
factor method
Definition
tries to forecast sales by finding a relation between the company's sales and some other factor
Term
time series
Definition
historical records of the fluctuations in economic variables
Term
leading series
Definition
a time series that changes in the same direction but ahead of the series to be forcast
Term
indicies
Definition
statistical combinations of several time series in an effort to find some time series that will lead the series they're trying to forcast
Term
ury of executive opinion
Definition
combines the opinions of experienced executives
Term
Licensing
Definition
selling the right to use some process, trademark, patents, or other right for a afee or royalty
Term
contract manufacturing
Definition
turning over production ot others while retiaining the marketing process
Term
management contracting
Definition
means the seller provides only management skills, others own the production and distribution facilities
Term
joint venturing
Definition
when a domestic firm enters into a partnership with a foreign firm
Term
wholly owned subsidiary
Definition
a separate firm, owned by a parent company
Term
wholly owned subsidiary
Definition
a separate firm, owned by a parent company
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