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Marketing
SAU Chapter 3
50
Marketing
Undergraduate 3
09/01/2006

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Term
Social Profit
Definition
The benefit an organization and society rcieve from the organizations ethical practices, community service, efforts to promote cultural diversity, and concern for the natural enviroment
Term
Business Ethics
Definition
Tules of conduct for an organization
Term
Codes of ethics
Definition
Written standards of behavior to which everyon in the organization must subscribe
Term
Consumerism
Definition
A social movement that attempts to protect consumers from harmful business like practices.
Term
Consumer Bill of Rights
Definition
The rights of consumers to be protected by the federal government
Term
Corrective Advertising
Definition
Advertising that clarifies or qualifies previous deceptive advertising claims
Term
Puffery
Definition
Claims made in advertising of product superiority that cannont be proven true or untrue.
Term
Slotting Allowance
Definition
A fee paid by a manfacturerto a retailer in exchange for agreeing to place products on the retailers shelf
Term
Social Responsibility
Definition
A management practice in which organizations seek to engage in activities that havea positive effect on society and promote the public good
Term
Enviromental stewardship
Definition
A position taken by an organization to protect or enhance the natural environment as it conducts its busness activities
Term
Green Marketing
Definition
A marketing straegy that supports enviromental stewardship by creating an evnviromentally founded differential benefits in the mind of the consumers
Term
Cause Marketing
Definition
Marketing activities in which firms seek to have their corporate identity liknked to a good cause through advertising, public service, and publicity.
Term
Cultural Diversity
Definition
A management practice that acctively seeks to inclued people of different sexes, races, ethnic groups and religions in an organizations employees, customers suppliers, and distribution channel partners
Term
World trade
Definition
The Flow of goods and services among different countries - the value of all the exports and imports of the worlds nations
Term
Counter Trade
Definition
A type of trade in hcih goods are paid for with other items instead of with cash
Term
Born-Global firms
Definition
Companies that try to sell their products in multiple countries from the moment they're created
Term
Protectionism
Definition
A policy adopted by a government to give domestic companies an advantage.
Term
Import quotas
Definition
Limmitations set by a governmetn on the amount of a product allowed to enter or leave a country
Term
Embargo
Definition
A quota completely prohibiting specified goods from entering or leaving a country.
Term
Tariffs
Definition
Taxes on imported goods
Term
General Agreements on Tariffs and Trade GATT
Definition
International treaty to reduce import tax levels and trade restrictions
Term
World Trade Order WTO
Definition
An organization that replaced GATT, the ____ sets trade rules for its member nation and mediates disputes between nations
Term
Economic Communities
Definition
Groups of countires that band together to promote trade among themselvs to make it easier for member nations to comete elsewhere
Term
European Union (EU)
Definition
Economic community that now includes most of Europe
Term
North American Free Trade Agreement
Definition
The worlds largesteconomic community composed of North America
Term
Gross Domestic Product
Definition
The total dollar value of goods and services produced by a nation with int its bordersin a year
Term
Gross National product
Definition
The value of all goods and services produce by a countrys citizens or organizations whether located within the country's borders or not
Term
Economic infrastructure
Definition
The quality of a country's distribution, financial and communications systems.
Term
Less developed countries (LDC)
Definition
A country at teh lowest stage of economic development
Term
Standard of Living
Definition
An indicator of the average quality and quantity of goods and services consumed in a country
Term
Developing Countries
Definition
Countries in which the economy is shifting its emphasis from agriculture to industry
Term
Developed country
Definition
A counry that boasts sophisticated marketing systems strong private enterprise,and bountiful market potential for many goods and services.
Term
Nationalization
Definition
A domestic governments takeover of foreigncompany for its assets with some reimbursement, though often not for the full value
Term
Expropriation
Definition
A domestic governments seizure of a foreign company's assets without any compensation
Term
Local Content rules
Definition
A form of protectionism stipulating that a certain proportion of a product must consist of components supplied by industries in the host country
Term
Cultural Values
Definition
A society's deeply held beliegs about right and wrong ways to live.
Term
Collectivist cultures
Definition
Cultures in which people subordinate their personal goals to those of a stable community
Term
Individualist Cultures
Definition
Cultures in whcih people tend to attach more importance to personal goals than to those of the larger community
Term
Norms
Definition
Specific rules dictating what is right or wrong, acceptable or unacceptable
Term
Custom
Definition
A norm handed down from the past that contols basic behaviors
Term
Mores
Definition
Customes with strong moral overtone
Term
Conventions
Definition
Norms regarding the conduct of everyday life.
Term
Ethnocentrism
Definition
The tendency to prefer products or people of ones own culture
Term
Export Merchants
Definition
Intermediaries used by a firm to represent them in other countries
Term
Licensing (in forgien markets)
Definition
An agreement in which one firm gives anouther firm the right to prodce and market its product in a specific country or region in return for royalties
Term
Franchising
Definition
A for of licensing involving the right to adapt an entire system of doing business.
Term
Strategic Alliance
Definition
Relationship developed between a firm seeking a seeper commitment to a foreign market and a domestic firm in the target country
Term
joint vernture
Definition
A strategic alliance in which a new entity owned by two or more firms is created to allow the partners to pool their resources for common goals.
Term
Gray Market Goods
Definition
Items manufactured outside a country and then imported without the consent of the trademark holder.
Term
dumping
Definition
A company tries to get a toehold in a forgeign market by pricing its products lower than they are offered at home.
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