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Marketing Test 1
Marketing test chapter 3
28
Marketing
Undergraduate 2
02/15/2010

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Term
The marketing strategy planning process requires...
Definition
narrowing down to the best opportunities and developing a strategy that gives the firm a competitive advantage and proved target customers with superior customer value
Term
Forces that shape the marketing envirnment fall into either....
Definition
1. the direct market environment
2. the external market environment
Term
Direct market environment:
Definition
includes customers, the company and competitors
Term
The external Market Environment:
Definition
1. Economic environment
2. Technological environment
3. Political and legal environment
4. Cultural and social enviornment
Term
The following three objective provide a useful starting point for setting a firm's objectives:
Definition
1. Engage in specific activities that will perform a socially and economically useful function
2.Develop an organization to carry on the business and implement its strategies
3. Earn enough profit to survive
Term
Avoid unclear objectives by forming a..
Definition
Mission statement - which sets out the organization's basic purpose for being.
Term
FACT
Definition
The whole firm must work toward the same objectives and the company objectives should lead to marketing objectives
Term
Competitive Environment:
Definition
Affects the number and types of competitors the marketing manager must fact and how they may behave
Term
Where most product markets head towards over the long run. Where competitors offer similar products and close marketing mixes.
Definition
Oligopoly - want to avoid.
Term
A competitor-free situation due to such a strong marketing mix. Can be gonvermentally regulated..
Definition
Monopoly
Term
Typical competition and a challenging one. A number of diff. firms offer marketing mixes that at least some customers see as different
Definition
Monopolistic competition
Term
Competitor Analysis:
Definition
an organized approach for evaluating the strengths and weaknesses of current or potential competitors' marketing strategies. Compare the strengths and weaknesses of your current target market and marketing mix with the competitors.
Term
In a comp. analysis,,, first identify potential competitors. Then USUALLY marketing managers narrow the focus on...
Definition
Competitive rivals - firms that will be close competitors
Term
Competitive barries (also considered in a competitive analysis)
Definition
the conditions that will make it difficult, or even impossible, for a firm to compete in a market.
Term
The economic and technological environment:
Definition
Affects the way firms, and teh whole economy, use resources
Term
The economic environment can, and does, change quite rapidly...
Definition
the effects can be far-reaching and require changes in marketing strategy
Term
Technology:
Definition
The application of science to convert an economy's resources to output. Affects: opportunities for new products and for new processes
Term
Nationalism:
Definition
an emphasis on a country's interests before everything else. Strong sentiments affect how macro-marketing systems work. these feeling can determine whether a firm can enter markets.
Term
NAFTA
Definition
North American Free Trade Agreement - regaining cooperations between us, canada, and mexico
Term
legal environment
Definition
sets the basic rules for how a business can operate in society
Term
American law encourages..
Definition
competition between small firms and antimonopoly law and marketing mix planning
Term
Antimonopoly Law:
Definition
Sherman Act
Clayton Act
Federal Trade Commission Ace
Robinson-Patman Act
Wheeler-Lea Amendment
Antimerger Act
Magnuson-Moss Act
Term
Consumer Product Safety Act:
Definition
1972, has broad power to set safety standards and can impose penalties for faiure to meet them
Term
Cultural and social environment:
Definition
effects how and why people live and behave as they do... affects customer buying behavior and eventually the economic, political, and legal environments.
Term
Companies screen opportunities on Sustainability:
Definition
the idea that it's important to meet present needs without compromising the ability of future generations to meet their own needs.
Term
Strategic Business Unit:
Definition
an organizational unit, within a larger company, that focuses on some product-markets and is treated as a separate profit center.
Term
Some managements handle Strategic Planning for a multiproduct firm with an approach called portfolio management:
Definition
treats alternative products, divisions, or strategic business units as though they were stock investments to be bought and sold using financial criteria.
Term
Main weakness of the portfolio approach:
Definition
neglecting the long run... to keep promises of revenue to higher management.
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