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Marketing Research WMU 3710
WMU Final Exam
29
Marketing
Undergraduate 4
06/29/2010

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Cards

Term
What are the steps in the marketing research process?
Definition
1 - Establish the need for marketing research
2 - Define the problem
Step 3- Establish Research objectives
Step 4 - Determine the research design
Step 5 - Identify information types and sources
Step 6 - Determine methods of accessing data
Step 7 Design Data collection forms
Step 8 - Determine the sample plan and size
Step 9 - Collect Data
Step 10 - Analyze Data
Step 11 - Prepare and Present the final research report
Term
Research Objective
Definition
Is decision oriented
Term
The most important step in the marketing research process is :
Definition
Defining the problem
Term
What types of companies have marketing research departments?
Definition
Clients, Suppliers, Ad Agencies
Term
Marketing Research
Definition
The process of designing, gathering, analyzing, and reporting information that may be used to solve a specific problem.
Term
Longitduinal Studies:
Definition
Repeatedly measure the same sample units of a population over a period of time. Because longtiduinal studies involve multiple measuresments, they are often described as "movies" of the population
Term
COntinuous Panels
Definition
Ask panel members the same questions on each panel measurement
Term
Cross - Sectional Studies:
Definition
Measure units from a sample of the population at on epoint in time. Because cross-sectional studies are one-time measurements, they are often described as "snapshots" of the population.
Term
Discontinous panels
Definition
Vary questions from one panel measurement to the Next. Discontinous panels are sometimes referred to as omnibus ("including or covering many things or classes") panels
Term
Wht are the advantages of using seconday data?
Definition
Obtained easily, Inexpensive relative to primary data, usually available, enhance primary data, may achieve research objectives
Term
What are the disadvantages of using seconday data?
Definition
Incompatible reporting units, measurement units do not match, classification definitions are not usable, data are outdated
Term
Primary data
Definition
Refers to information that is developed or gathered by the researcher specically for the reasearch project at hand
Term
Secondary data
Definition
have previously been gatered by somone other than the researcher or for some purpose other than the research project at hand.
Term
Census of the population:
Definition
Is considered the "grandaddy" of all market information. A census is only conducted once every 10 years and census data serve as a baseline for much marketing information that is provided in the " in-between" years.
Term
Advantages of syndicated data-
Definition
are shared costs, high quality of the data, and speed which the data are collected and made availabe for decsion making
Term
Disadvantages of syndicated data
Definition
are that there is little control over what data are collected, buyers must commit to long-term contracts, and competitors have access to the same information
Term
Syndicated Data
Definition
are data that are collected in a standard format and made available to all subscribers
Term
Standarized Services
Definition
refers to a standarized marketing research process that is used to generate information for a particular user
Term
Yankelovich Monitor
Definition
Started in 1971, mesaures charging social values and how these changes affect consumers
Term
Harris Poll
Definition
Measures consumer attitudes and opinions on a wide variety of topics.
Term
Gallup poll
Definition
Surveys public opinion, asking questions on domestic issues, private issues, and worl affairs, such as "do you consider the income tax you have to pay this year to be fair?"
Term
Dun's Market Identifiers (DMI)
Definition
provides information on over 4 million firms and is update dmonthly. The real benefit of DMI is its 8-digit codes to classify businesses. WIth more digits, the service can break firms down into many more categories than other classifaction systems
Term
VALS
Definition
Is a standarized service that offers a psychographic segmenting system to determine in which of eight VALS segments a consumer belongs based on psychological charecteristics and demographics
Term
ERSI's Tapestry Segmentation
Definition
Is a standized service that uses a prcoess to profile residential neighborhoods. This information is purscahsed by clients deiring to better understand who their customers are, where they are located, how to find them, and how to reach them
Term
PRIZM ( Potential rating index for ZIP markets)
Definition
Defines every neighborhood in the United States based upon 66 demographically and behavriorally distinct segments
Term
Geodemographic Infomration Systems (GIS)
Definition
computer programs that aid geodemographics describe the classification of arbitrary, usually small, geographic areas in terms of the chareteristics
Term
Nielsen Television Index
Definition
Is a global information and media company leading market positions in marketing and consumer information, television and other media measure, online intelligence, mobile measurement, trade shows, and business publications. The privately held company is active in more than 100 countries.
Term
Simmons' National Consumer Study (multimedia)
Definition
Interviews about 25,000 adult consumer annually to gather information on media usage linke dto product usage for over 8000 brands
Term
Arbitron (radio)
Definition
Provides sundicated data on radio station listening through representative samples of each local market it surverys/ Those selected for the samples of each local market it surveys. Those selected for the sample record their radio listening in diaries. Arbitron's Portable People Meter automatically records any encoded medium to which a person carrying the meter is exposed.
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