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Marketing of Recorded Music MUI 435
Ch. 1-7 terms
98
Music
Undergraduate 4
02/21/2011

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Cards

Term
administered distribution
Definition
the distribution of products from a smaller independent label is handled by one of the major labels
Term
backward vertical integration
Definition
a retail company develops its own in-house manufacturing facilities for products sold in its stores
Term
call to action
Definition
a statement usually found near the conclusion of a commercial message that summons the consumer to act

ex: "call today" "watch at 11"
Term
channel intermediaries
Definition
commonly known as middlemen; involved in the intermediate steps of distribution between the manufacturer and the retailer
Term
channels of distribution
Definition
various methods of distributing and ultimately delivering products to the consumer
Term
competition-based pricing
Definition
attempts to set prices based on those charged by the company's competitors
Term
contractual distribution systems
Definition
arrangements for distribution are made between an independent manufacturer and an independent distributor; usually involves a contract
Term
consumer-based pricing
Definition
using the buyer's perceptions of value to determine the retail price, a reversal from the cost-plus approach
Term
corporate systems of distribution
Definition
a manufacturer handles its distribution internally
Term
cost-based pricing
Definition
determining retail price based on the cost of product development and manufacturing, marketing and distribution, and company overhead, and then adding desired profit
Term
diffusion of innovations
Definition
the process by which the use of an invention or product is spread within a market group, over time and over various categories of adopters
Term
forward vertical integration
Definition
manufacturer buys or develops means of distribution or retailing
Term
hedonic
Definition
of, or relating to, or marked by pleasure
Term
internal marketing audit
Definition
first two steps of the SWOT analysis whereby the internal strengths and weakness of the organization are analyzed
Term
involvement
Definition
amount of time and effort a buyer invests in the search, evaluation and decision processes of consumer behavior
Term
loss leader pricing
Definition
featuring of items priced below cost or relatively low prices to attract customers to the retail store
Term
marketing
Definition
performance of business activities that direct the flow of goods and services from the producer to the consumer; involves satisfying customer needs or desires
Term
marketing mix
Definition
blend of product, distribution, promotion and pricing strategies designed to produce mutually satisfying exchanges with the target market
Term
4 P's
Definition
price, product, placement, promotion
Term
price fixing
Definition
practice of 2+ sellers agreeing on the price to charge for similar products (illegal)
Term
product class
Definition
group of products that are homogenous or generally considered as substitutes for each other
Term
product form
Definition
products of the same form make up a group within a product class
Term
product life cycle (PLC)
Definition
the course that a product's sales and profits take over what is referred to as the lifetime of the product
Term
product positioning
Definition
customer's perception of a product in comparison with the competition's product
Term
pull strategy
Definition
company directs its marketing activities toward the final consumer, creating a demand for the product that will ultimately be fulfilled as requests for product are made from the consumer
Term
push strategy
Definition
pushing the product through the distribution channel to its final destination through incentives aimed at retail and distribution
Term
situation analysis
Definition
systemic collection and study of past and present data to identify trends, forces, and conditions with the potential to influence the performance of the business and the choice of appropriate strategies
Term
SWOT analysis
Definition
strengths, weakness, opportunities, threats; examination of both the internal factors (S&W) and external factors (O&R)
Term
slotting fees
Definition
fees paid by manufacturers to have their products made available in retail stores; fees guarantee product will be stocked on the shelves for the specified period of time
Term
vertical integration
Definition
merger of firms at different stages of production and/or distribution
Term
ADI
Definition
area of dominant influence
Term
affect
Definition
feelings, emotions, moods
Term
behavioral segmentation
Definition
based on actual customer behavior toward products
Term
cognition
Definition
mental activities associated with thinking, knowing and remembering
Term
conation
Definition
represents intention, behavior and action
Term
consumer behavior
Definition
dynamic interaction of affect and cognition, behavior, and environmental events by which human beings conduct the exchange aspects of their lives
Term
cookies
Definition
parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server; main purpose=identify users and possibly prepare customized web pages for them
Term
DMA
Definition
designated marketing area; geographic area surrounding a city in which the broadcasting stations based in that city account for a greater share of the listening or viewing households than do broadcasting stations based in nearby cities
Term
geographic segmentation
Definition
dividing the market into different geographical units such as town, cities, states, regions, and countries; may also be segmented depending upon population density such as urban, suburban or rural
Term
involvement
Definition
amount of time and effort a consumer invests in the search, evaluation and decision process of consumer behavior
Term
market
Definition
a set of all actual and potential buyers of a product; includes anyone who has an interest in the product and has the ability and willingness to buy
Term
market segmentation
Definition
process of dividing a large market into smaller segments of consumers that are similar in characteristics, behavior, wants or needs; resulting segments are homogenous with respect to characteristics that are most vital to the marketing efforts
Term
millennials
Definition
people born between 1982 and 1995; aka "net generation" because they grew up with the internet
Term
personal demographics
Definition
basic measurable characteristics of individual consumers and groups such as age, gender, ethnic background, education, income, occupation and marital status
Term
psychographic segmentation
Definition
dividing customers into groups based upon lifestyles, personality, opinions, motives or interests
Term
target market
Definition
set of buyers who share common needs or characteristics that the company decides to serve
Term
user status
Definition
consumer's relationship with the product and brand; involves level of loyalty
Term
web analytics
Definition
the use of data collected from a website to determine which aspects of the web site work toward the business objectives
Term
web data mining
Definition
web usage mining is the application that uses data mining to analyze and discover interesting patterns of user's usage data on the web; usage data records the user's behavior when the user browses or makes transactions on the website
Term
BMG
Definition
Bertelsmann Music Group; one of the major labels, now in partnership with Sony
Term
catalog
Definition
older album releases that still have some sales potential
Term
recent catalog
Definition
released for over 18mo. but less than 36mo.
Term
deep catalog
Definition
released for over 36mo.
Term
catalog sales
Definition
sales of records that have been in the marketplace for over 18mo.
Term
dollar value
Definition
monetary worth of a stated quantity of shipped product multiplied by the manufactrurers suggested retail price of a single unit; given in US dollars
Term
EMI
Definition
Electrical and Mechanical Industries; one of the major labels
Term
logarithmic scale
Definition
scale of measurement that varies logarithmically with the quantity being measured; constant ratio scale in which equal distances on the scale represent equal ratios of increase; method of displaying data in powers of 10 to yield maximum range while keeping resolution at the low end of the scale
Term
market share
Definition
brand's share of the total sales of all products within the product category in which the brand competes; market share is determined by dividing a brand's sales volume by the total category volume
Term
peer-to-peer (P2P)
Definition
electronic file swapping systems that allow users to share files, computing capabilites, networks, bandwidth, and storage
Term
product configuration
Definition
any variety of delivery system on which prerecorded music is stored; various music storage/delivery mediums include the full-length CD album, CD single, cassette album or single, vinyl album or single, mini-disc, dual-disc, DVD-audio, DVD, or VHS music video
Term
replacement cycle
Definition
consumers replacing obsolete collections of vinyl records an cassettes with a newer compact disc format
Term
SME
Definition
Sony Music Entertainment, one of the major labels; SME purchased the music division BMG from Bertelsmann AG
Term
track equivalent albums (TEA)
Definition
ten track downloads are counted as a single album; total sales of all downloaded singles are divided by 10 and the resulting figure is added to album downloads and physical album units to give a total picture of album sales; implemented to be able to compare current unit sales with sales prior to digital track downloads, when the industry was almost exclusively album-oriented
Term
UMG
Definition
Universal Music Group, one of the major labels
Term
units shipped
Definition
quantity of product delivered by a recording manufacturer to retailers, record clubs, and direct and special markets, minus any returns for credit on unsold product
Term
WEA
Definition
Warner, Elektra, Atlantic; distribution arm of Warner Music Group
Term
WMG
Definition
Warner Music Group, one of the major labels
Term
coding
Definition
process of identifying and assigning a numerical score or other character symbol to previously edited data
Term
comma separated values (CSV)
Definition
file format used for the digital storage of data structured in a table of lists form, where each associated item/member in a group is in association with others also separated by the commas of its set; often used for moving tabular data between two different computer programs
Term
concept testing
Definition
evaluating ideas by providing an early indicator of the merits of an idea prior to the commitment of resources to development and manufacturing
Term
custom research
Definition
research that is tailored, proprietary, initiated by a company, and often specific to a particular product developed by that company

ex: product surveys, focus groups, customer satisfaction surveys, personal interviews
Term
data analysis
Definition
application of logic to the data, looking for systematic patterns and details that will answer research questions
Term
descriptive research
Definition
research designed to describe characteristics of a population or phenomenon
Term
experiments
Definition
form of research in which conditions are controlled so that an independent variable can be manipulated to test a hypothesis about a dependent variable
Term
executive summary
Definition
bulleted-list summary of the highlights of the findings designed to be read by the people who need to know the main points but do not have time to read through the report to find them
Term
exploratory research
Definition
initial research conducted to clarify and define the nature of the problem
Term
focus groups
Definition
unstructured, free-flowing group interviews designed to gain a deeper understanding of consumer feelings, beliefs and attitudes
Term
instrument
Definition
data collection form, such as a questionnaire or other measuring device
Term
margin of error
Definition
statistic expressing the amount of random sampling error in a survey's results; larger MOE=less faith that the results are close to the true figures for the whole population
Term
marketing research
Definition
systematic design, collection, analysis, and reporting of data and findings relevant to a specific situation facing a company
Term
measurement scales
Definition
any series of items on a survey that have been scientifically designed to measure or test a concept
Term
research report
Definition
oral presentation or written statement of research results, strategic recommendations, and/or other conclusions given to the marketing client
Term
sample
Definition
small representative subsection of the market segment used as a basis for analysis in research
Term
sample design
Definition
procedure by which a particular sample is chosen from a population
Term
sampling frame
Definition
actual set of units from which a sample has been drawn
Term
secondary research
Definition
going over data that was previously collected, described or analyzed for a related project other than this one at hand
Term
syndicated research
Definition
gathering of continuous or periodic information that is sold in standardized form to all companies involved in the industry

ex: Arbitron, Nielsen, BDS, SoundScan
Term
triangulation
Definition
application and combination of several research methodologies in the study of the same phenomenon
Term
validity
Definition
ability of a scale to measure what is intended to be measured
Term
variable
Definition
something that can be changed such as a characteristic or value
Term
advances
Definition
monies fronted to artists to assist them with living expenses
Term
breakeven point
Definition
level of sales or production at which the total costs and total revenue of a business are equal
Term
card price
Definition
wholesale price, or dollar figure set by the distribution company that sells the product
Term
click and buy
Definition
allows web visitors to click on a link or object for immediate purchase
Term
returns
Definition
CDs and other recorded music products that fail to sell at retail and are returned to the distributor for a refund
Term
sell-off percentage
Definition
percent of inventory shipped to the marketplace that has already been sold
Term
upsell
Definition
marketing term for the practice of suggesting higher priced products or services to a customer who is considering a purchase
Term
widget
Definition
portable chunk of code that can be installed an executed within any separate HTML-based web page by an end user without requiring additional editing or knowledge of HTML programming
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