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Marketing ch 3
environment
14
Marketing
Undergraduate 2
03/15/2011

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Term
microenvironment
Definition
the actors close to the company that affect its ability to serve its customers-the company, supplies, marketing intermediaries, customer markets, competitors and publics
Term
macroenvironment
Definition
the larger societal forces that affect the microenvironment-demographic, economic, natural, technological, political, and cultural forces
Term
marketing intermediaries
Definition
firms that help the company to promote, sell and distribute its goods to final buyers
Term
demography
Definition
the study of human populations in terms of size, density, location, age, gender, race, occupation and other statistics
Term
baby boomers
Definition
the 78 million people born during the baby boom following WWII and lasting until 1964
Term
Generation X
Definition
the 45 million people born between 1965 and 1976 in the "birth dearth" following the baby boom
Term
Millennials/ Generation Y
Definition
the 83 million children of the baby boomers, between 1977 & 2000
Term
economic environment
Definition
factors that affect consumer buying power and spending patterns
Term
Engel's laws
Definition
differences noted more than a century ago by Ernest Engel in how people shift their spending across food, housing, transportation, health care, and other goods and services categories as family income rises
Term
natural environment
Definition
natural resources that are needed as inputs by marketers or that are affected by marketing activities
Term
environmental sustainability
Definition
developing strategies and practices that create a world economy that the plant can support indefinitely
Term
technological environment
Definition
forces that create new technologies, creating new product and market opportunities
Term
political environment
Definition
laws, government agencies, and pressure groups that influence and limit various organizations and individuals in a given society
Term
cultural environment
Definition
institutions and other forces that affect society's basic values, perceptions, preferences and behaviors
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