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Marketing ch 2
strategy
20
Marketing
Undergraduate 2
03/15/2011

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Cards

Term
strategic planning
Definition
the process of developing and maintaining a strategic fit between the organization's goals and capabilities and its changing marketing opportunities
Term
mission statement
Definition
a statement of the organization's purpose- what it wants to accomplish in the larger environment
Term
business portfolio
Definition
the collection of businesses and products that make up the company
Term
portfolio analysis
Definition
the process by which management evaluates the products and businesses that make up the company
Term
growth-share matrix
Definition
a portfolio-planning method that evaluates a company's strategic business units (SBUs) in terms of its market growth rate and relative market share. SBUs are classified as stars, cash cows, question marks or dogs
Term
product/market expansion grid
Definition
a portfolio-planning tool for identifying company growth opportunities through market penetration, market development, product development, or diversification
Term
market penetration
Definition
a strategy for company growth by increasing sales of current products to current market segments without changing the product
Term
market development
Definition
a strategy for company growth by identifying and developing new market segments for current company products
Term
product development
Definition
a strategy for company growth by offering modified or new products to current market segments
Term
diversification
Definition
a strategy for company growth through starting up or acquiring businesses outside the company's current products and markets
Term
downsizing
Definition
reducing the business portfolio by eliminating products or business units that are not profitable or that no longer fir the company's overall strategy
Term
value chain
Definition
the series of internal departments that carry out value-creating activities to design, produce, market, deliver and support a firm's products
Term
marketing strategy
Definition
the marketing logic by which the company hopes to create customer value and achieve profitable customer relationships
Term
market segmentation
Definition
dividing a market into distinct groups of buyers who have different needs, characteristics, or behaviors, and who might require separate products or marketing programs
Term
market segment
Definition
a group of consumers who respond in a similar way to a given set of marketing efforts
Term
market targeting
Definition
the process of evaluating each market segment's attractivenes ad selecting one or more segments to enter
Term
positioning
Definition
arranging for a product to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers
Term
differentiation
Definition
actually differentiating the market offering to create superior customer value
Term
marketing implementation
Definition
the process that turns marketing strategies and plans into marketing actions in order to accomplish strategic marketing objectives
Term
marketing control
Definition
the process of measuring and evaluating the results of marketing strategies and plans and taking corrective action to ensure that objectives are achieved
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