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Marketing 9
Chapter 9
15
Marketing
Undergraduate 3
11/24/2011

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Term
Define: Product line bredth
Definition
The number of product lines, or variety, offered by the firm
Term
Define: Product line depth
Definition
The number of categories within a product line
Term
Define: Stock keeping units (SKUs)
Definition
Individual items within each product category; the smallest unit available for inventory control
Term
Define: Category depth
Definition
The number of stock keeping units (SKUs) within a cetegory
Term
Name (2) ways a company can change product mix breadth
Definition
1. Increase breadth - add new product lines to capture new or evolving markets or increase sales
2. Decrease breadth - delete entire product lines to address changing market conditions or meet internal strategic priorities
Term
Name (2) ways a company can change product mix depth
Definition
1. Increase depth - Add new products within a line to address changing consumer preferences
2. Decrease depth - Delete product categories to realign resources
Term
Name (6) ways in which brands add value for both customers and the firm
Definition
1. Brands facilitate purchasing - helps customers make quick decisions
2. Brands establish loyalty - consumers learn to trust certain brands
3. Brands protect from price competition
4. Brands reduce marketing costs - brand sells itself
5. Brands are assets - can be legally protected through trademarks
6. Brands impact market value - direct impact on the company's bottom line
Term
Define: Brand equity
Definition
The set of assets and liabilities linked to a brand that add to or subtract from the value provided by the product or service
Term
Name the (4) aspects of a brand that determine its equity
Definition
1. Brand awareness: measures how many consumers in a market are familiar with the brand and what it stands for
2. Perceived value: the relationship between a product or service's benefits and cost
3. Brand associations: mental links that consumers make between a brand and its ket product attributes (logo, slogan, etc)
4. Brand loyalty: when a consumer buys the same brand's product repeatedly over time
Term
Name (5) branding strategies
Definition
1. Brand ownership
2. Naming brands and product lines
3. Brand extension: the use of the same brand name for new products
4. Co-branding: marketing two or more products together
5. Brand Licensing: one firm allows another firm to use its brand name, logo, etc in exchange for a fee
Term
Name (5) trends in packaging
Definition
1. Stand-up, reclosable zipper pouches
2. Aluminum beverage cans
3. Aseptic drink bottles
4. Child resistant/senior friendly packages
5. Green and biodegradable packaging
Term
Name (3) basic brand ownership strategies
Definition
1. Manufacturer brands (national brands) - brands owned and manufactured by the manufacturer
2. Private-label brands - brands developed and marketed by a retailer and available only from that retailer
3. Generic - a product sold without a brand name
Term
Name (4) strategies in naming brands and product lines
Definition
1. Corporate or Family brand - use a firm's own company name to brand all products
2. Corporate and product line brands - the use of a combination of family brand name and individual brand names
3. Individual brands
4. Choosing a name (steps)
a. descriptive, suggestive of benefits and qualities
b. easy to pronounce, recognize and remember
c. should be able to be registered as a trademark
d. brand name should be easily translated
Term
Name (5) strategies to brand extension
Definition
1. Firm can spend less on developing consumer brand awareness
2. Perception of quality will carry over
3. Marketing costs for a new product by an established brand are lower because consumers already know and understand the brand
4. When extensions are used for complimentary products, a synergy exists between the two products that can increase overall sales
5. Successful brand extension can result in cross category trial and boost sales
Term
What is brand dilution and how can it be prevented?
Definition
Occurs when a brand extension adversely affects consumer perceptions about the attributes the the core brand is believed to hold

1. Evaluate the fit between the product class of the core brand and that of the extension
2. Evaluate consumer perceptions of the attributes of the core brand and seek out similar attributes for the extension
3. Refrain from extending the brand name to too many products
4. Consider whether the brand extension will be distanced from the core brand
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