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| assignment of value or amount the consumer is willing must exchange to receive the offering |
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| products that have a high price and that appeal to status conscious consumers |
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| price elasticity of demand |
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| percentage change in a units sales that results from a percentage change in price |
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| demand in which changes in price have large effect on amount demanded |
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| demand in which changes in price have no effect on amount demanded |
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| costs of production that are tied to and vary depending on the number of units produced |
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| cost of production that does not change with the number of units produced |
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| method for determining how many units a company has to sell to cover all its costs |
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| point at which total revenue and total costs are equal |
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| method that uses cost and demand to identify the price that will maximize profits |
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| method of pricing in which seller totals all the costs for the product then adds an amount |
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| firms identify quality and functionality needed to satisfy customers and what price they are willing to pay before designing the product |
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| practice of charging different prices to different people in order to manage capacity |
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| pricing very low or even below cost to attract customers into the store |
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| when 2 or more firms conspire to keep prices at a certain level |
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| you set the price to yield a certain net profit margin |
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| competitive effect objectives |
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| alter pricing to preempt or reduce effectiveness of competitor's product introduction |
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| low prices in one area, higher prices in others |
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| alter pricing to simplify buyers decsion process |
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| sales/marketshare objective |
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| change price to support 10% increase in sales |
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| make inferences about a product |
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| at any given price, demand is greater than before |
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| price doesn't change, but demand drops |
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| high price for new product, when rival product comes out, price drops out |
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| low price for new product, then leaves it there |
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| new product starts at low price for a limited time then raise to higher price |
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| suggested retail price from manufacturer |
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| pricing tactic for two items that must be used together, one item is priced low, one is high |
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| selling two or more products together for one price |
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| coordination of a marketers communication efforts to influence attitudes or behaviors |
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| when companies have their products embedded in movies, tv shows, etc |
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| process by which a receiver assigns meaning to the message |
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| initial awareness of brand--to brand loyalty |
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| communication goals of attention interest, desire, & action |
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| IMC- Intregated Marketing Communications |
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Definition
| strategic business process that marketers use to plan, develop, execute and evaluate coordinated programs over time to target audiences |
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| organization or individual that sends a message |
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| communication in physical form that goes from a sender to a receiver |
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| communication vehicle through which a message transmitted to a target audience |
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| organization/individual that intercepts and interprets the message |
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| word of mouth marketing--generated by customers |
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| anything that interferes with effective communication |
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| marketing techniques that use preexisting social networks |
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| ambushing consumers with promotional context they are not expecting |
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| convince channel members to offer their products and entice their customers to select these items |
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| counts on consumers to desire products and convince their local retailers to carry them |
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| counts on consumers to desire products and convince their local retailers to carry them |
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Definition
marketing communications that elicit a measurable response from the receiver 1. interactive 2. builds relation ships 3. locates new customers 4. measurable 5. responses are trackable |
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| allocation of the promotion budget based on the total amount to be devoted to marketing communication |
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| percentage of sales method |
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| promotion budgeting based on last years sales |
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| spends whatever competitors are spending |
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| identify promotion goals and allocating the money to pay for it |
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| identifies specific communication goals it hopes to achieve and tries to calculate what kind of promotional efforts it will need to achieve goals |
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| an advertising message that focuses on the specific good or service |
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| central idea/theme of an advertising message |
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| institutional advertising |
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| promotes the activities, personality or point of view of an organization/company |
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| public service advertising to sway public opinion |
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| public service announcements |
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| ads run by the media for no charge |
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| negative consequences of not using product |
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| measure effectiveness of ads, predicts ads performance |
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| USP- unique selling proposition |
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| focus on 1 clear reason why the product is superior |
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| explicitly calls out 1 or more competitors |
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| someone talking about the product |
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| dramatized scene from everyday life |
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| shows people attractive to target market in appealing setting |
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| percentage of the target market that will be exposed to its media vehicle at least one time |
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| number of times a person in the target market will be exposed to the message |
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| 6 steps in a marketing campaign |
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Definition
1. identify target audience 2. establish message and budget objectives 3. design ad 4. pretest what the ads will say 5. choose media 6. evaluate advertising |
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Definition
communications function that seek to build good relationship with organizations, public etc 3 steps: 1. develop objectives 2. execute objectives 3. evaluate objectives |
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| details what organization will do if a crisis occurs |
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| unpaid communication about an organization appearing in the mass media |
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| programs that marketers design to build interest in or encourage purchase of a product or service |
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| promotions that focus on members of the trade |
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| type of incentive program-->motivate sales |
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| items offered free to people who have purchased a product |
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| when or where people in the target market are most likely to be exposed to the message |
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| # of people who will be exposed to the message placed in media vehicle |
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| reflects the cost to deliver message to 1000 people |
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