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MANGT 366 - FINAL
Complete
68
Management
Undergraduate 3
12/07/2010

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Cards

Term
Application Programming
Definition
A set of routines, protocols, and tools for building software applications
Term
Digital Divide
Definition
When those with access to technology have great advantages over those without access to technology
Term
Ebusiness/Ecommerce
Definition
The conducting of business on the internet, not only buying and selling, but also serving customers and collaborating with business partners / the buying and selling of goods and services over the internet
Term
HTML/http/URL
Definition
Hypertext Markup Language / hypertext transport protocol / Uniform Resource Locator
Term
Groupware
Definition
Software that supports team interaction and dynamics including calendaring, scheduling, and videoconferencing
Term
Collaboration process
Definition
An IT-based set of tools that supports the work of teams by facilitating the sharing and flow of information
Term
Wiki
Definition
Web-based tools that make it easy for users to add, remove, and change online content
Term
B2B/B2C/C2B/C2C
Business-to-business/business-to-consumer/consumer-to-business/consumer-to-consumer
Definition
Applies to businesses buying from and selling to each other over the internet / Applies to business that sells its products or services to consumers over the internet / Applies to any consumer that sells a product or service to a business over the internet / Applies to sites primarily offering goods and services to assist consumers interacting with each other over the internet
Term
Disruptive technology
Definition
A new way of doing things that initially does not meet the needs of existing customers
Term
Emall/Emarketplace
Definition
Consists of a number of eshops; it serves as a gateway through which the visitor can access other eshops
Term
Instant messaging
Definition
A type of communications service that enables someone to create a kind of private chat room with another individual in order to communicate in real-time over the internet
Term
Mashup editor
Definition
WYSIWYGs (What You See Is What You Get) for mashups that provide a visual interface to build a mashup, often allowing the user to drag and drop data points into a web application
Term
Videoconferencing
Definition
A set of interactive telecommunication technologies that allow two or more locations to interact via two-way video and audio transmissions simultaneously
Term
Workflow Management System
Definition
Facilitates the automation and management of business processes and controls the movement of work through the business process
Term
Digital Darwinism
Definition
Organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction.
Term
Document Management System
(DMS)
Definition
Supports the electronic capturing, storage, distribution, archival, and accessing of documents
Term
Explicit/Tacit knowledge
Definition
Consists of anything that can be documented, archived, and codified, often with the help of IT / The knowledge contained in people's heads
Term
Knowledge Management System
(KMS)
Definition
Supports the capturing, organization, and dissemination of knowledge (i.e., know-how) throughout an organization
Term
Semantic Web
Definition
An evolving extension of the World Wide Web in which web content can be expressed not only in natural language, but also in a format that can be read and used by software agents, thus permitting them to find, share, and integrate information more easily
Term
Web Mashup
Definition
A website or web application that uses content from more than one source to create a completely new service
Term
World Wide Web
(WWW)
Definition
A global hypertext system that uses the internet as its transport mechanism
Term
Systems Development Life Cycle
(SDLC)
Definition
The overall process for developing information systems from planning and analysis through implementation and maintenance
Term
Electronic Tagging
Definition
A technique for identifying and tracking assets and individuals via technologies such as radio frequency identification and smart cards
Term
Prototype
Definition
A smaller-scale representation or working model of thae user's requirements or a proposed design for an information system
Term
SCRUM Methodology
Definition
Uses small teams to produce small pieces of delieverable software using sprints, or 30-day intervals, to achieve an appointed goal
Term
Critical Path
Definition
A path from the start to the finish that passes through all the tasks that are critical to completing the project in the shortest amount of time
Term
Project Management
Definition
The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project
Term
Outsourcing (On/Offshore)
Definition
An arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house
Term
RFID
Definition
Contains a microchip and an antenna, and typically works by transmitting a serial number via radio waves to an electronic reader, which confirms the identity of a person or object bearing the tag
Term
Telematics
Definition
Blending computers and wireless telecommunications technologies with the goal of efficiently conveying information over vast networks to improve business operations
Term
Gantt Chart
Definition
A simple bar chart that depicts project tasks against a calendar
Term
Project Scope
Definition
Defines the work that must be completed to deliver a product with the specified features and functions
Term
Feature/Scope Creep
Definition
Occurs when developers add extra featuresthat were not part of the initial requirements / Occurs when the scope of the project increases
Term
Waterfall Methodology
Definition
A sequential, activity-based process in which each phase in the SDLC is performed sequentially from planning through implementation and maintenance
Term
Program Evaluation and Review Technique
(PERT)
Definition
A graphical network model that depicts a project's tasks and the relationships between those tasks
Term
Identity Theft
Definition
The forgoing of someone's identity for the purpose of fraud
Term
Biometric
Definition
The identification of a user based on a physical characteristic, such as a fingerprint, iris, face, voice, or handwriting
Term
Encryption
Definition
Scrambles information into an alternative form that requires a key or password to decrypt the information
Term
Malicious Code
Definition
Includes a variety of threats such as viruses, worms, and Trojan horses
Term
Sniffer
Definition
A program or device that can monitor data traveling over a network
Term
Virus
Definition
Software written with malicious intent to cause annoyance or damage
Term
Social Engineering
Definition
Using one's social skills to trick people into revealing access credentials or other information valuable to the attacker
Term
Authentication
Definition
A method for confirming users' identities
Term
Black/White-hat hacker
Definition
Breaks into other people's computer systems and may just look around or steal and destroy information / Works at the request of the system owners to find system vulnerabilities and plug the holes
Term
Firewall
Definition
Hardware and/or software that guards a private network by analyzing the information leaving and entering the network
Term
Phishing
Definition
Technique to gain personal information for the purpose of identity theft, usually by means of fraudulent email
Term
Spoofing
Definition
The forgoingof the return address on an email so that the email message appears to come from someone other than the actual sender
Term
Trojan-horse virus
Definition
Hides inside other software, usually as an attachment or a downloadable file
Term
Backdoor program
Definition
Viruses that open a way into the network for future attacks
Term
Hacker/Cracker
Definition
People very knowledgeable about computers who use their knowledge to invade other people's computers / A hacker with criminal intent
Term
Hoaxes
Definition
Attack computer systems by transmitting a virus hoax, with a real virus attached
Term
Script Kiddies
Definition
Find hacking code on the internet and click-and-point their way into systems to cause damage or spread viruses
Term
Spyware
Definition
Software that comes hidden in free downloadable software and tracks online movements, mines the information stored on a computer, or uses a computer's CPU and storage for some task the user knows nothing about
Term
Worm
Definition
A type of virus that spreads itself, not only from file to file, but also from computer to computer
Term
Artificial Intelligence
Definition
Stimulates human intelligence such as the ability to reason and learn
Term
Neural Networks
Definition
A category of AI that attempts to emulate the way the human brain works
Term
Decision Support System
(DSS)
Definition
Models information to support managers and business professionals during the decision-making process
Term
Expert System
Definition
Computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems
Term
Fuzzy Logic
Definition
A mathematical method of handling imprecise or subjective information
Term
Management Information Systems
(MIS)
Definition
A general name for the business function and academic discipline covering the application of people, technologies, and procedures - collectively call information systems - to solve business problems
Term
Random Access Memory/Read-only Memory
(RAM/ROM)
Definition
The computer's primary working memory, in which program instructions and data are stored so that they can be accessed directly by the CPU via the processor's high-speed external data bus / The portion of a computer's primary storage that does not lose its contents when one switchs off the power
Term
Byte
Definition
Group of eight bits represents one natural language character
Term
Primary Key
Definition
A field (or group of fields) that uniquely identifies a given entity in a table
Term
Gigabyte (GB)
Definition
Roughly 1 billion bytes
Term
Data Mining / Data Warehouse
Definition
The process of analyzing data to extract information not offered by the raw data alone / A logical collection of information - gathered from many different operational databases - that supports business analysis activities and decision-making tasks
Term
Client / Server
Definition
Computer that is designed to request information from a server / Computer that is dedicated to providing information in response to external requests
Term
Bluetooth
Definition
An omnidirectional wireless technology that provides limited-range voice and data transmission over the unlicensed 2.4-GHz frequency band, allowing connections with a wide variety of fixed and portable devices that normally would have to be cabled together
Term
Router
Definition
An intelligent connecting device that examines each packet of data it receives and then decides which way to send it onward toward its destination
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