Term
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Definition
| the struggle between people with opposing needs, wishes, or demands |
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Term
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Definition
| occurs between individuals and arises when they perceive or value situations differently |
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Term
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Definition
| occurs between groups or departments and causes friction in an organization |
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Term
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Definition
| occurs between employees and the organization itself |
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Term
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Definition
| any physical, chemical, or emotional factor that causes bodily or mental tension |
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Term
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Definition
| occurs when excessive stress causes a person to lose interest in his or her job |
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Term
| employee assistance program (EAP) |
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Definition
| company-sponsored program that helps employees deal with personal problems |
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Term
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Definition
| company-sponsored programs designed to prevent illness and enhance employee well-being |
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