Term
| “Individual commitment to a group effort -- that is what makes a team work, a company work, a society work, a civilization work.” |
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Definition
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Term
| “The real act of discovery consists not in finding new lands, but in seeing with new eyes.” |
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Definition
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Term
| “Hold fast to dreams, for if dreams die, life is a broken-winged bird that cannot fly.” |
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Definition
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Term
| “Blessed is the man who does not walk in the counsel of the wicked or stand in the way of sinners or sit in the seat of mockers. But his delight is in the law of the LORD, and on his law he meditates day and night.” |
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Term
| “Diversity is not about how we differ. Diversity is about embracing one another’s uniqueness.” |
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Definition
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Term
| “There is nothing wrong with change, if it is in the right direction” |
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Term
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Definition
cognitive conflict
focuses on problems and issues
associated with improvements in team
performance
*can happen simultaneously with a conflict |
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Term
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Definition
affective conflict
emotional, personal disagreements
associated with decreases in team performance
*can happen simultaneously with c conflict |
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Term
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Definition
situation/task
action
result |
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Term
| Conceptual Truth 1, change |
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Definition
| "Whenever you are dealing with change, a lack of communication creates fear in the work place." |
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Term
| Conceptual Truth 2, relationships |
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Definition
| "Relationships are more important than issues." |
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Term
| Conceptual Truth 3, personal |
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Definition
| "What is most personal is most universal." |
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Term
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Definition
| "You don't see things as they are, you see things as you are." |
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Term
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Definition
Venn Diagram of:
KSA-Knowledge, Skills, abilities
M&I-Motivation and Interest
"FIT"-how well one fits in a company
H-will be in the middle and will have a part in all three areas, this means hire. |
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Term
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Definition
Exempt employees cannot receive overtime.
Non-exempt employees can receive overtime.
*Exempt employees must be paid at least 23,600 a year. |
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Term
| 10 Ways to improve a team |
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Definition
1.Get to know and trust each other.
2.Provide LIMITED structure.
3.Express idea,.Encourage Honesty.
4.Provide a relaxed and comfortable atmosphere.
5.Active participation by all.
6.Focus on the “here and now”, not the “there and then”.
7.Active listening.
8.Invest leadership in all team members.
9.Allow for conflict; focus on problems, not personalities.
10.Give open and honest feedback when asked for it. |
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Term
| Errors Made when leading change |
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Definition
Unfreezing
1.Not establishing a great enough sense of urgency.
2.Not creating a powerful enough guiding coalition.
Change
3.Lacking a vision.
4. Under communicating the vision by a factor of 10.
5.Not removing obstacles to the new vision.
6. Not systematically planning for and creating short-term wins.
Refreezing
7.Declaring victory too soon.
8.Not anchoring changes in the corporation’s culture. |
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Term
| Topics to avoid in an interview |
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Definition
1.Children
2.Age
3.Disabilities
4.Physical Characteristics
5.Name
6.Citizenship
7.Lawsuits
8.Arrest records
9.Smoking
10.AIDS/HIV |
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Term
| 5 Stages of Organizational Decline |
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Definition
1.Blinded
2.Inaction
3.Faulty Action
4.Crisis
5.Dissolution |
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Term
| North America Free Trade Agreement |
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Definition
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Term
| Bona fide occupational qualification- an exception in employment law that permits discrimination for hiring. These are heavily monitored by Equal employment Opportunity Commission |
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Definition
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Term
| the first stage of team development, in which team members meet each other, form initial impressions, and begin to establish team norms. |
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Definition
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Term
| the fourth and final stage of team development, in which performance improves because the team has matured into an effective, fully functional team. |
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Definition
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Term
| the second stage of development, characterized by conflict and disagreement, in which team members disagree over what the team should do and how it should do it |
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Definition
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Term
| a variety of demographic, cultural, and personal differences among an organization's employees and customers |
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Definition
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Term
| purposeful steps taken by an organization to create employment opportunities for minorities and women |
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Definition
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Term
| differences such as sex, race/ethnicity, and physical disabilities that are observable, typically unchangeable, and easy to mature. |
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Definition
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Term
| differences such as personality and attitudes that are communicated through verbal and nonverbal behaviors and are learned only through extended interaction with others |
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Definition
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Term
| the degree to which group members are psychologically attracted to working with each other to accomplish a common objective |
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Definition
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Term
| the invisible barrier that prevents women and minorities from advancing to the top jobs in organizations |
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Definition
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Term
| the degree to which someone is not angry, depressed, anxious, emotional, insecure, and excitable. |
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Definition
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