Term
|
Definition
| The process of influencing other to achieve organizational goals |
|
|
Term
|
Definition
Not synonymous
A manager does things right, a leader does the right thing |
|
|
Term
|
Definition
| Focus on fair exchange with organizational members to motivate them to achieve established goals |
|
|
Term
|
Definition
| Focus on inspiring change in members and the organization |
|
|
Term
|
Definition
Desire to lead
Drive
Self-confidence
Honesty and Integrity
Intelligence and job relevant knowledge/experience |
|
|
Term
|
Definition
| A trait or "gift" that some leaders have to inspire and attract others |
|
|
Term
| Charismatic Leader Traits |
|
Definition
Enthusiastic and self-confident
Superior motivators
Risk-takers
Sensitive to follower needs
Display extraordinary behaviors in pursuit of their vision |
|
|
Term
|
Definition
| The manner in which leaders act |
|
|
Term
|
Definition
Leaders are listeners, supporters, relational and are employee-oriented.
care about employee satisfaction |
|
|
Term
|
Definition
Leaders are directive, structural and/task oriented.
are concerned with productivity |
|
|
Term
|
Definition
Impoverished style:low concern for people and productivity
Country Club style: high people, low productivity concern
Task management: high productivity, low people concern
Team management:high concern for people and productivity |
|
|
Term
| Situational(Contingency) Leadership Models |
|
Definition
| The situation determines which leadership style is effective at maximizing productivity |
|
|
Term
|
Definition
Leaders motivate and align their employees behavior to achieve organizational goals
Outcome: performance and satisfaction |
|
|
Term
Houses Leader behavior
Directive |
|
Definition
| Subordinates told exactly what is expected of them |
|
|
Term
House's Leader behavior
Supportive |
|
Definition
| Leader shows concern for subordinates and treats them as equals |
|
|
Term
House's Leader behavior
Participative |
|
Definition
| Leaders consult with subordinates about decisions |
|
|
Term
House's Leader behavior
Achievement-oriented |
|
Definition
| Set clear and challenging goals for subordinates and expect them to perform at high levels |
|
|
Term
| Houses Environment Contingency factors |
|
Definition
Task structure
Formal Authority Systems
Work group |
|
|
Term
| House's employee contingency factors |
|
Definition
Locus of control
Experience
Perceived ability |
|
|
Term
| Hersy Blanchards Situational Leadership theory |
|
Definition
| Focuses on characteristics of followers to determine appropriate leadership behavior |
|
|
Term
| Mainstream leadership styles |
|
Definition
Directing
Supporting
Coaching
Delegating |
|
|
Term
| Hersey and Blanchard's Leadership elements |
|
Definition
Telling
Selling
Participating
Delegating |
|
|
Term
| Integrated Mainstream leadership |
|
Definition
| Leadership depends on contingencies, particularly a member or followers competence and commitment |
|
|
Term
|
Definition
| A collection of two or more people the share a common interest or association |
|
|
Term
|
Definition
| A collection of two or more people who work interdependently as a unit, share common goals fro which they are accountable to each other to achieve |
|
|
Term
| Characteristics of a group |
|
Definition
formal or informal
Affiliation oriented
Can be large or small
Share common goals |
|
|
Term
| Characteristics of a team |
|
Definition
Formal
Generally small in size
Work interdependently to achieve common goals
Achievement oriented |
|
|
Term
|
Definition
Problem solving
Functional
Virtual
Cross-functional
Self-managed |
|
|
Term
|
Definition
| a work team composed of a manger and the employees on the team that work together to improve work activities or solve problems within the particular functioning unit |
|
|
Term
|
Definition
| 5-15 hourly employees from the same department who meet on a weekly basis to discuss ways of improving efficiency, quality and the work environment |
|
|
Term
|
Definition
| A formal gorup of employees that operates without a manager and is responsible for a complete process or segment that delivers a product or service to an external or internal customer |
|
|
Term
|
Definition
| A team composed of organizational member of the same hierarchical levels but from different work area brought together to accomplish a particular task |
|
|
Term
|
Definition
| A physically dispersed team that uses computer technology to collaborate without concern for distance, space or time to achieve a common goal |
|
|
Term
| Stages of team development |
|
Definition
Forming
Storming
Norming
Performing |
|
|
Term
|
Definition
The team is created
experiences uncertainty about goals and standards |
|
|
Term
|
Definition
Obstacles emerge
Conflict arises from communication, personal and structural differences |
|
|
Term
|
Definition
| A real or perceived difference in interests between two or more individuals, groups or organizations |
|
|
Term
|
Definition
Interdependence
Personal conflict style
Scarce resources
Conflicting goals |
|
|
Term
|
Definition
| The tendency of cohesive group members to strive for and maintain unanimity on a decision rather than thoroughly considering alternatives |
|
|
Term
|
Definition
norms are shared beliefs about social and task behavior in a group- mental models of the best ways to complete tasks and appropriate ways to interact
Feelings of optimism and acceptance of team members |
|
|
Term
|
Definition
| Reward and providing feedback for both team and individual contributions and achievements |
|
|
