Term
| Correlation between missed class and final grade |
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Definition
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Term
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Definition
Getting work done through others.....
Concerning with efficiency and effectiveness in the work process |
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Term
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Definition
1. Top Managers (CEO)
2. Middle Managers (Sales Director, Personal Manager)
3. First line Managers (Production supervisor, Sales Manager)
4. Non-Supervisory Employees |
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Term
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Definition
Planning
Organizing
Leading
Controling |
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Term
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Definition
-Setting Goals and Deciding actions
-Developing rules and Procedures
-Developing Budgets and plans |
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Term
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Definition
-Identifying jobs to be done
-Hiring people to do them
-Establishing departments
-Establishing a chain of command
-Delegation |
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Term
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Definition
-Influencing others to get job done
-Maintain Moral
-Molding Company Culture
-Managing conflicts and communications |
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Term
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Definition
-Setting Standards
-Comparing Performance with Standards
-Taking corrective action |
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Term
| 3 skills and who need them? |
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Definition
Technical--> Supervisor (Low, Middle)
Human --> (All levels)
Conceptual --> CEO (High) |
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Term
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Definition
1. Reading
2. Reflection
3. Relationships
4. Real Experience |
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Term
| Team Leader Roles and Responsibilities |
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Definition
--Facilitating team activited towards accomplishing a goal
-Performance of non-managierasl employees
-Authority to hire and fire employees
-Make Job assignments
-Control Resources |
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Term
| Mintzberg's 3 Main Managerial roles |
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Definition
1. Interpersonal Role
2. Informational Role
3. Decisional Role |
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Term
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Definition
-Figure head role (ceremonial duties)
-Leader role (motivate and encourage)
-Liason Role (deal with ppl outside their unit) |
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Term
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Definition
-Monitor Role (scan enviornment for info)
-Dissemintor Role (Share info with others in company)
-Spokesperson Role (Share info with ppl outside of company) |
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Term
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Definition
-Entrepreneur Role (adapt themselves to change)
-Disturbance Handler Role (respond to problems)
-Resource Allocator Role (Who gets what resources and when)
-Negotiator Role (negotiate schdules, goals, etc.) |
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Term
| Top 3 mistakes managers make |
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Definition
1. Insensative to others; abrasive, intimidating, Bullying style
2. Cold, aloof, arrogant
3. Betray trust |
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Term
| Act to reduce Discrepancy Behavioral Strategies |
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Definition
-Self Observation
-Set Self Goals
-Self Reward
-Self Criticism
--Cue manipulation (altering the environmental setting to remind and encourage activities aligned with goals)
--Rehearsal(Practicing a behavior before the behavior arises)
--Task Redesign (altering the way the task is accomplished in order to increase the feelings of self-control, competence, and scene of purpose |
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Term
Acts to Reduce Discrepancy
Cognitive Strategies |
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Definition
-Positive self talk
-Beliefs and assumptions (Focus on opportunities rather than negative side)
-Mental Imagery (Imagining events and seeing positive outcomes)
-Emotional Regulations( Proactivlly controlling how one feels through response management) |
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Term
| Common Mistake with Cognitive Strategy |
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Definition
| Magical Thinking and allowing emotions to rule |
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Term
| Stages of Self Management |
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Definition
1. compare Situations to Standards (SMART goals)
2. Act to Reduce Descrepency (Behavioral and Cognitive strategies)
3. Precive New Situations (Reward self) |
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Term
| Emotional Control by counting Blessings |
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Definition
| Say 3 things you accomplished or were proud of before going to bed each night |
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Term
| Team Productivity Equation |
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Definition
| Actual Production= Potential Production + Process Gained - Process Lossess |
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Term
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Definition
-Info Exchange
-Load Balancing
-Social facilitation |
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Term
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Definition
-Group Maintenance (unavoidable)
-Production Blocking
-Social Loafting |
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Term
3 Roles of team
And which do best team leaders do?? |
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Definition
-Task
-Maintenance
-Self- Oriented
Best teams have people who fulfill BOTH maintenance and task roles, and NO ONE who takes on a self-oriented role. For team leaders, they need to see what needs to be done, and fulfill whatever role is missing. |
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Term
| Great team meeting characteristics |
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Definition
-Have written agenda
-Start and end time
-Begin with a review of last meeting
-Have Clear Ground rules for decions
-Include time for questions and debate
-Encourage Equal Participation
-End with summary of who is doing what and when |
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Term
| Factors the encourage workers to with hold efforts |
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Definition
1. Social Lofting (fail to perform their share of work)
2. Group Think (members of highly cohesive groups feel intense pressure not to disagree)
3. Minority Domination ( 2 ppl dominate team discussion, wont let other input) |
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Term
| Enhancing Work Team Effectivness |
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Definition
1. Setting Team Goals and Proiorities
2. Selecting people for teamwork
3. Team Training
4. Team Compensating and Recognition |
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Term
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Definition
| The extent to which team members are attracted to a team and motivated to remain in it |
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Term
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Definition
| Training team members to do all or most of the jobs preferred by the other team members |
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Term
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Definition
| Team where team members are not in the same locations and communicate via telecomunications |
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Term
| Stakeholder vs. Shareholder view |
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Definition
STAKEholder: Hold responsibilites, Long-Term Sucess
SHAREholder: Profit Maximize |
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Term
Corporate Social Responsibilities
Definition |
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Definition
| A Businesses obligation to pursue polonium, make decisions, and take actions that benefit society |
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Term
| 4 Corporate Social Responsibilities |
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Definition
1. Reactive: Does less than Society expects
2. Defensive: Admits Responsible, but does least required to meet social expectations
3. Accomodative: Accepts responsibility, and does what society wants.
4. Proactive: Anticipate Problem, and does more than society expects to fix it. |
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Term
| BP Oil Social Responsablity |
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Definition
| Defensive: Acknowledged global warming and oil spills but still does it |
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Term
| Stoney Field Social Responsibility |
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Definition
| Proactive: Very Eco-friendly |
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Term
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Definition
1. Production Deviance (Organizational, Minor)
2. Political Devience (Interpersonal, Minor)
3. Property Deviance (Organizational, Serious)
4. Personal Aggression (Interpersonal, Serious) |
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Term
| Kohlberg's Stages of Moral Development |
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Definition
(Pre-conventional, Self interest)
1. Punishment and Obedience
2. Intermental Exchange
(Conventional, Social Expectations)
3. Good Boy, Nice Girl
4. Law and Order
(Post-Conventional, Interpersonal Principles)
5. Social Contract
6.Universal Principle |
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Term
| Environmental Scanning Definition |
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Definition
| Searching the environment for important events or issues that might affect an organization |
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Term
| Why use Environmental Scanning? |
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Definition
-Keep companies current
-Reduce uncertetainty
-Informs organizational Strategies
-Contributes to organizational performance
--*Can help avoid CONFORMATION BIAS |
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Term
| Challenge to Environmental Scanning |
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Definition
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Term
| Conformation Bias Definition |
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Definition
| "The human understanding when it has once adopted an opinion (either as being the received opinion or as being the agreeable to itself) draws all things else to support and agree with it |
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Term
| How to Environmentally scan |
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Definition
| Seek DISCONFORMATON, look for evidence that contradicts your interpretation |
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Term
| Components of General Enviornment |
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Definition
-Economy
-Technology
-Sociocultural
-Political/Legal |
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Term
| Components of Specific Enviornment |
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Definition
-Customer
-Technology
-Supplier
-Industry Regulation
-Advocacy Group |
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Term
| 3 Components of uncertainty in Environments of a Business |
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Definition
1. Enviornmental change
2. Environmental Complexity
3. Resource Scarcity |
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Term
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Definition
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Term
| The Internationalization Process |
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Definition
1. Exporting
2. Cooperative Contracts
3. Strategic Alliances
4. Wholly owned owed affiliations
*Some don't follow Phase model--New Global Ventures |
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Term
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Definition
| A population taken-for-granted assumptions, values, beliefs, and symbols that foster patterned behavior |
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Term
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Definition
-Culture in which non-verbal and situation messages convey meaning
-RELATIONSHIP more important than terms |
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Term
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Definition
-Culture in which works convey Primary meaning
-Terms of deal are more important than building a business relationship |
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Term
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Definition
American: Low Context Culture
Asian: High Context Culture |
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Term
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Definition
- Power Distance
- Individualism
- Masculinity
- Uncertainty Avoidance
- Long Term Orientation
(Measures each country on graph for each category) |
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Term
| Prepairing for an International assignment |
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Definition
1. Language and Cross Cultural Training
2. Spouse, Family, and Dual-Carrer issues |
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Term
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Definition
| Someone who works and lives outside of their native country. |
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