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Management Leading & Collaborating in the Competitive World
Key terms Chapter 6
14
Management
Undergraduate 4
01/03/2011

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Term
Culture shock
Definition
The disorientation and stress associated with being in a foreign environment.
Term
Ethnocentrism
Definition
The tendency to judge others by the standards of one's group or culture, which are seen as superior.
Term
Expatriates
Definition
Parent-company nationals who are sent to work at a foreign subsidiary.
Term
Failure rate
Definition
The number of expatriate managers of an overseas operation who come home early.
Term
Global model
Definition
and characterized by centralized decision making and tight control by the parent company over most aspects of worldide operations; typically adopted by organizations that base their global competitive strategy on cost considerations.
Term
Host-country nationals
Definition
Natives of the country where an overseas subsidiary is located.
Term
Inpatriate
Definition
A foreign national brought in to work at the parent company.
Term
International model
Definition
composed of a company's overseas subsidiaries and characterized by greater control by the parent company over the research function and local product and marketing strategies than is the case in the multinational model.
Term
Multinational model
Definition
An organizational model that consists of the subsidiaries in each country in which a company does business, with ultimate control exerised by the parent company.
Term
North American Free Trade Agreement(NAFTA)
Definition
An economic pact that combined the economies of the united States, Canada, and Mexico into one of the world's largest trading blocs.
Term
Offshoring
Definition
Moving work to other countires.
Term
Outsourcing
Definition
Contracting with an outside provider to produce one of more of an organization's goods or services.
Term
Third-country nationals
Definition
Natives of a country other than the home country or the host country of an overseas subsidiary.
Term
Transnational model
Definition
achieve cost economies; basing other functions in the company's national subsidiaries to facilitate greater local responsiveness; and fostering communication among subsidiaries to permit transfer of tehnological expertise and skills.
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