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Management Information Systems
Chapter 1
21
Computer Science
Undergraduate 3
10/01/2007

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Term
Computer-Based Information System
Definition
An information system that uses computer hardware and software to perform its information processing activities.
Term
Control
Definition
(1) The systems component that evaluates feedback to determine whether the system is moving toward the achievement of its goal and then makes any necessary adjustments to the input and processing components of the system to ensure that proper output is produced. (2) A management function that involves observing and measuring organizational performance and environmental activities and modifying the plans and activities of the organization when necessary.
Term
Data
Definition
Facts or observations about physical phenomena or business transactions. More specifically, data are objective measurements of the attributes (characteristics) of entities such as people, places, things, and events.
Term
Data Processing
Definition
The execution of a systematic sequence of operations performed upon data to transform them into information.
Term
Electronic Business (e-Business)
Definition
The use of Internet technologies to internetwork and empower business processes, electronic commerce, and enterprise communication and collaboration within a company and with its customers, suppliers, and other business stakeholders.
Term
Electronic Commerce (e-Commerce)
Definition
The buying and selling, marketing and servicing, and delivery and payment of products, services, and information over the Internet, intranets, extranets, and other networks, between an internetworked enterprise and its prospects, customers, suppliers, and other business partners. Includes business-toconsumer (B2C), business-to-business (B2B), and consumer-to-consumer (C2C) e-commerce.
Term
Enterprise Collaboration Systems
Definition
The use of groupware tools and the Internet, intranets, extranets, and other computer networks to support and enhance communication, coordination, collaboration, and resource sharing among teams and workgroups in an internetworked enterprise.
Term
Extranet
Definition
A network that links selected resources of a company with its customers, suppliers, and other business partners, using the Internet or private networks to link the organizations' intranets.
Term
Information System
Definition
(1) A set of people, procedures, and resources that collects, transforms, and disseminates information in an organization. (2) A system that accepts data resources as input and processes them into information products as output.
Term
Input
Definition
Pertaining to a device, process, or channel involved in the insertion of data into a data processing system. Opposite of Output.
Term
Output
Definition
Pertaining to a device, process, or channel involved with the transfer of data or information out of an information processing system. Opposite of Input.
Term
Control
Definition
Providing feedback about its input, processing, output, and storage activities .
Term
Storage
Definition
Pertaining to a device into which data can be entered, in which they can be held, and from which they can be retrieved at a later time. Same as Memory.
Term
Processing
Definition
Processing activities include calculating, comparing, sorting, classifying, and summarizing.
Term
Information Technology (IT)
Definition
Hardware, software, telecommunications, database management, and other information processing technologies used in computer- based information systems.
Term
Intranet
Definition
An Internet-like network within an organization. Web browser software provides easy access to internal websites established by business units, teams, and individuals, and other network resources and applications.
Term
Knowledge Workers
Definition
People whose primary work activities include creating, using, and distributing information.
Term
Software Resources
Definition
All sets of information processes instructions. This generic concept of software includes not only the sets of operating instructions called programs, which direct and control computer hardware, but also the sets of information processing instructions called procedures that people need
Term
System
Definition
(1) A group of interrelated or interacting elements forming a unified whole. (2) A group of interrelated components working together toward a common goal by accepting inputs and producing outputs in an organized transformation process. (3) An assembly of methods, procedures, or techniques unified by regulated interaction to form an organized whole. (4) An organized collection of people, machines, and methods required to accomplish a set of specific functions.
Term
Operations Support System (OSS)
Definition
An information system that collects, processes, and stores data generated by the operations systems of an organization and produces data and information for input into a management information system or for the control of an operations system.
Term
Functional Business Systems
Definition
Information systems within a business organization that support one of the traditional functions of business such as marketing, finance, or production. Functional business systems can be either operations or management information systems.
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