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Definition
| Getting work done with a minimum of effort, expense or waste. |
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Definition
| Which is accomplishing tasks that help fulfill organizational objectives such as customer service and satisfaction. |
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Term
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Definition
Planning
Organizing
Leading
Controlling |
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Definition
| Involves Determining Org. goals and a means for achieving them. |
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Definition
| Deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom in the company. |
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Definition
| Involves inspiring and motivating workers to work hard and achieve org. goals. |
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Definition
| Monitoring progress toward goal achievement and taking corrective action when progress isn't being made. |
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Definition
| Executives responsible for the overall direction of the organization. |
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Definition
| Responsible for setting objectives consistent with top management's goals and for planning and implementing subunit strategies for achieving these objectives. |
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Term
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Definition
| Train and supervise the performance of non-managerial employees who are directly responsible for producing the company's products or services. |
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Definition
| Managers responsible for facilitating team activities toward goal accomplishment. |
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Term
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Definition
| The interpersonal role managers play when they perform ceremonial duties. |
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Term
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Definition
| The interpersonal role managers play when they motivate and encourage workers to accomplish organizational objectives. |
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Term
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Definition
| The interpersonal role managers play when they deal with people outside their units. |
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Term
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Definition
| The informational managers play when they scan their environment for information. |
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Term
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Definition
| The informational role managers play when they scan their environment for information. |
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Term
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Definition
| The informational role managers play when they share information with people outside their departments or companies. |
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Term
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Definition
| The decisional role managers play when they adapt themselves, their subordinates, and their units to change. |
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Term
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Definition
| Abrasive, cold, aloof, intimidating. (negative leaders) |
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Term
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Definition
| Skilled at dealing with others, diplomatic, and avoiding confrontation with others whenever possible. |
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Term
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Definition
| When workers deliberately slow their pace or restrict their work output. |
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Term
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Definition
| A group member whose work pace is significantly faster than the normal pace in his or her group. |
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Term
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Definition
| Thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job. |
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Term
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Definition
| A graphical chart that shows which tasks must be completed at which times in order to complete a project or task. |
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Term
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Definition
| "Mother of Modern Management" Pioneer in organizational theory and behavior. |
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Term
| Integrative (Conflict) Resolution |
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Definition
| An approach to dealing with conflict in which both parties indicate their preferences and then work together to find an alternative that meets the needs of both. |
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Term
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Definition
| The range in which attempts to influence a person will be perceived as legitimate and will be acted on without a great deal of thought. |
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Term
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Definition
| When two or more subsystems working together can produce more than they can working apart. |
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Term
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Definition
| Relations with or between people, particularly the treatment of people in a professional context. |
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Definition
| An area of management concerned with overseeing, designing, and controlling the process of production and redesigning business operations in the production of goods or services. |
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Term
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Definition
| Holds that there are no universal management theories and that the most effective management theory depends on the kind of situation a manager is facing at the time. |
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Term
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Definition
| Smaller systems that operate within the context of a larger system. |
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Definition
| An environment where the rate of change is fast. |
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Term
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Definition
| The abundance or shortage of critical organizational resources in an organization's external environment. |
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