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Management Exam 4 (Ch. 14)
Terms n Concepts
15
Management
Undergraduate 4
05/09/2011

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Term
Organizing
Definition
Arranging and structuring work to accomplish an organization's goals
Term
Organizational Structure
Definition
The formal arrangement of jobs within an organization
Term
Organizational chart
Definition
The visual representation of an organization's structure
Term
Organizational Design
Definition
Creating or changing an organization's structure
Term
Work Specialization
Definition
Dividing work activities into separate job tasks
Term
Departmentalization
Definition
The Basis on which jobs are grouped together
Term
Cross-functional Teams
Definition
Work Teams composed of individuals from various functional specialties
Term
Chain of Command
Definition
The line of authority extending from upper organizational levels to the lowest levels, which clarifies who reports to whom
Term
Authority
Definition
The rights inherent in a managerial position to tell people what to do and to expect them to do it
Term
Responsibility
Definition
The obligation or expectation to perform any assigned duties
Term
Unity of Command
Definition
The management principle that each person should report to only one manager
Term
Span of Control
Definition
The number of employees a manager can efficiently and effectively manage
Term
Centralization
Definition
The degree to which decision making is concentrated at upper levels of the organization
Term
Employee Empowerment
Definition
Giving employees more authority (power) to make decisions
Term
Formalization
Definition
How standardized an organization's jobs are and the extent to which employee behavior is guided by rules and procedures
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