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| As defined, decision making involves |
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| Which of these, according to the author, is a contributor to decision complexity? |
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| Which one of these is not among the seven recommendations for sharpening your intuition? |
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| engage in circular reasoning |
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| _______ is the tendency to positively evaluate presented information favorably and negatively presented information unfavorably. |
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| _______ are those that are repetitive and routine |
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| _______ knowledge is personal, intuitive, and undocumented information about how to skillfully perform tasks, solve problems, and make decisions. |
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| Which of the following is not cited as an advantage of group-aided decision making? |
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| _______ is defined as the reorganization of experience into new configurations. |
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| Which of the following is not among the ten mental locks on creativity? |
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not being logical or rational
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| When the situation in which a problem occurs is changed so that the problem no longer exists, the problem is |
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| Decision making is the process of..... |
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| Identifying and choosing among alternative courses of action in a manner appropriate to the demands of the situation |
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| What are 8 sources of complexity? |
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Definition
- Multiple Criteria-balance the needs of all
- Intangibles- customer good will, employee morale,
- Risk and uncertainty
- Long term implications-overlooked situational factors, faulty assumptions can derail decisions
- Inerdisciolinary input- decision complexity when specialists like lawyers, Feng shui, accounts, etc become involved
- Pooled decision making- many fingerprints can lead to problems
- Value judgements - diversity of beliefs, religious, values can lead to problems
- Unintended consequences - disconnect between intentionsand actual results
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| Law of Unintended consequences states what? |
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| You cannot always predict the results of purposeful action, there can be a disconnect between intentions and actual results |
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