Term
| What are the four management functions and what do they do? |
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Definition
Planning - identify goals for future
Organizing - assigning tasks, grouping
Leading - influencing employees to achieve goals
Controlling - checking to make sure things get done |
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Term
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Definition
| attainment of organizational goals in effective/efficient manner through planning, organizing, leading, and controlling |
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Term
| What are the skills a manager needs and define them |
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Definition
Conceptual - big picture, normally top management
Human Relations - constantly interacting with people
Technical - how we are effective, what business mainly does production wise, normally lower level managers |
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Term
| Describe vertical management |
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Definition
Hierarchy
Top managers - set goals, define strategies, make big decisions
Middle - responsible for major departments, implements strategies
First-line - responsible for production of goods/services, application of rules |
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Term
| Describe the two types of horizontal management |
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Definition
Functional - responsible for departments that perform single task, ex - line managers (manufacturing) and staff managers (finance departements)
General managers - in charge of several departments and different functions |
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Term
| What are some things to expect from a management position? |
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Definition
| must multitask, work long hours, quick paced environment |
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Term
| What are the roles of a manager? What are their expectations? |
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Definition
Information Role -
Monitor: seek info
spokesperson: transmit info
Interpersonal -
Figurehead: ceremonial/symbolic
Leader: motivation, communication,
influence
Liason: transmit info to outside
Decisional Roles -
Entreprenuer: change
Disturbance handler: resolve
conflicts
Resource Allocator: assign people
time, equiptment to jobs |
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Term
| What is the difference between a small business and large business? Non profit vs for profit? |
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Definition
Small Business - managers must take on the roles of many people, must have traits of Entrepreneur to implement change and stay competative
Non-Profit - must be highly efficient with resources because little to no profit is accumulated. |
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Term
| List and compare characteristics of the New and Old workplace |
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Definition
New - free-flowing, flexible, collaborative, knowledge is shared, low level employees have power, innovative, embraces creativity
Old - hierarchy, routine, specialized, task oriented, controled |
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Term
| What type of managers are used in New Management workplaces that are employed on a project by project basis? |
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Definition
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